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Access, Cost, Quality, and Safety

Here you will find information about how the Military Health System strives to provide you with safe, quality care when and where you need it:

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Defense Health Board Annual Review of Department of Defense Deployment Health Centers

Report
3/19/2012

Recommended Content:

Access, Cost, Quality, and Safety

Evaluation of the TRICARE Program

Report
2/28/2012

Fiscal Year 2012 Report to Congress

Recommended Content:

Access, Cost, Quality, and Safety | Annual Evaluation of the TRICARE Program

Air Force Instruction 44-119: Medical Quality Operations

Policy

This instruction outlines military treatment facility (MTF) roles and responsibilities in the area of clinical performance improvement (PI), explains patient safety and risk management (RM) programs, PI/accreditation/self-inspection requirements, credentials and privileging processes, and scope of practice in order to provide optimal healthcare delivery.

Navy BUMED Instruction 6010.28: Healthcare Resolutions Program

Policy

This instruction establishes Navy Medicine strategic policy for the promotion of organizational transparency and full disclosure following unanticipated or adverse outcomes of care; to assist the enterprise in "doing the right thing" when there are unanticipated outcomes of care, treatment and services; to train and coach providers in disclosure techniques and to resolve complex healthcare issues at the earliest opportunity, outside a legal venue, with equitable resolutions for patients, providers, and the organization.

TRICARE Policy for Access to Care

Policy

This memorandum rescinds and replaces several previously-issued Assistant Secretary of Defense (Health Affairs) (ASD[HA]) policy memoranda regarding TRICARE policy for access to care. To the extent practicable, this policy applies to overseas locations and to the TRICARE Overseas Program contractor with consideration that overseas/foreign locations often present unique circumstances.

Evaluation of the TRICARE Program Fiscal Year 2011 Report to Congress

Report
2/28/2011

Section 717 of the FY 1996 NDAA (PL 104-106)

Recommended Content:

Access, Cost, Quality, and Safety | Annual Evaluation of the TRICARE Program

Veteran to Veteran Helpline Program A National Model

Presentation
5/11/2010

Veteran to Veteran Helpline Program A National Model briefing presented to the Defense Health Board May 11, 2010

Recommended Content:

Access, Cost, Quality, and Safety

Evaluation of the TRICARE Program Fiscal Year 2010 Report to Congress

Report
2/28/2010

The Evaluation of the TRICARE Program Fiscal Year 2010 Report to Congress is provided by: The TRICARE Management Activity (TMA), Health Program Analysis and Evaluation Directorate (TMA/ HPA&E), in the Office of the Assistant Secretary of Defense (Health Affairs) (OASD/HA). This report presents data for each of our four mission elements or strategic objectives: (1) maintaining casualty care and humanitarian assistance, (2) creating and sustaining a healthy, fit, and protected force, (3) promoting healthy and resilient individuals, families, and communities, and (4) improving education, training, and research. As in prior annual reports, where feasible and appropriate, data are trended over the most recent three fiscal years (usually FYs 2007–2009, in this year’s report), where programs are sufficiently mature. Where available and appropriate, we also continue the approach used in past years of comparing TRICARE with civiliansector benchmarks, such as in our beneficiary surveys of access and satisfaction.

Recommended Content:

Access, Cost, Quality, and Safety | Annual Evaluation of the TRICARE Program

Army Regulation 40-68: Clinical Quality Management

Policy

This consolidated regulation prescribes policies, procedures and responsibilities for the administration of the Clinical Quality Management Program. It includes DoD and statutory policies addressing medical services quality management requirements. In addition, it implements DoD 6025.13 – R, DoDD 6000.14 and other DoD guidance.

Design Plans for Walter Reed and Fort Belvoir

Report
5/1/2009

Defense Health Board: Design Plans for Walter Reed and Fort Belvoir

Recommended Content:

Access, Cost, Quality, and Safety | Research and Innovation

Military Health System's Guide to Access Success

Publication
12/15/2008

This document establishes roles, responsibilities, definitions and guidance for implementing, sustaining and managing military treatment facility (MTF) Access to Care (ATC) in the Military Health System (MHS).

Recommended Content:

Access, Cost, Quality, and Safety | Access, Cost, Quality, and Safety | Military Hospitals and Clinics

Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Report
4/13/2007

Defense Health Board Report on Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Recommended Content:

Access, Cost, Quality, and Safety

Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Report
4/1/2007

Defense Health Board Report on Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Recommended Content:

Access, Cost, Quality, and Safety

Standardized "Do Not Use" Medical Abbreviations List

Policy

This memorandum established a list of standardized "do not use" medical abbreviations for all handwritten orders and medication-related documentation, including free-text computer entries and pre-printed forms.

Mandatory Use of Full Patient Name and Date of Birth for Patient Identification

Policy

This memorandum requires military treatment facilities to use a patient's full name and date of birth for patient identification to standardize the patient identification process.

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Last Updated: May 18, 2022

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

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