Access, Cost, Quality, and Safety

Defense Health Board Annual Review of Department of Defense Deployment Health Centers

Evaluation of the TRICARE Program

Fiscal Year 2012 Report to Congress

Air Force Instruction 44-119: Medical Quality Operations

This instruction outlines military treatment facility (MTF) roles and responsibilities in the area of clinical performance improvement (PI), explains patient safety and risk management (RM) programs, PI/accreditation/self-inspection requirements, credentials and privileging processes, and scope of practice in order to provide optimal healthcare delivery.

• Identification #: N/A
• Date: 8/16/2011
• Type: Instructions
• Topics: Access, Cost, Quality, and Safety | MHS Quality, Patient Safety, and Access Information (for Patients) | MHS Quality, Patient Safety, and Access Information (for Patients)

Navy BUMED Instruction 6010.28: Healthcare Resolutions Program

This instruction establishes Navy Medicine strategic policy for the promotion of organizational transparency and full disclosure following unanticipated or adverse outcomes of care; to assist the enterprise in "doing the right thing" when there are unanticipated outcomes of care, treatment and services; to train and coach providers in disclosure techniques and to resolve complex healthcare issues at the earliest opportunity, outside a legal venue, with equitable resolutions for patients, providers, and the organization.

• Identification #: N/A
• Date: 5/23/2011
• Type: Instructions
• Topics: Access, Cost, Quality, and Safety | MHS Quality, Patient Safety, and Access Information (for Patients) | Patient Safety

TRICARE Policy for Access to Care

This memorandum rescinds and replaces several previously-issued Assistant Secretary of Defense (Health Affairs) (ASD[HA]) policy memoranda regarding TRICARE policy for access to care. To the extent practicable, this policy applies to overseas locations and to the TRICARE Overseas Program contractor with consideration that overseas/foreign locations often present unique circumstances.

• Identification #: HA Policy: 11-005
• Date: 4/26/2011
• Type: Memorandums
• Topics: Access, Cost, Quality, and Safety

Evaluation of the TRICARE Program Fiscal Year 2011 Report to Congress

Section 717 of the FY 1996 NDAA (PL 104-106)

Veteran to Veteran Helpline Program A National Model

Veteran to Veteran Helpline Program A National Model briefing presented to the Defense Health Board May 11, 2010

Evaluation of the TRICARE Program Fiscal Year 2010 Report to Congress

The Evaluation of the TRICARE Program Fiscal Year 2010 Report to Congress is provided by: The TRICARE Management Activity (TMA), Health Program Analysis and Evaluation Directorate (TMA/ HPA&E), in the Office of the Assistant Secretary of Defense (Health Affairs) (OASD/HA). This report presents data for each of our four mission elements or strategic objectives: (1) maintaining casualty care and humanitarian assistance, (2) creating and sustaining a healthy, fit, and protected force, (3) promoting healthy and resilient individuals, families, and communities, and (4) improving education, training, and research. As in prior annual reports, where feasible and appropriate, data are trended over the most recent three fiscal years (usually FYs 2007–2009, in this year’s report), where programs are sufficiently mature. Where available and appropriate, we also continue the approach used in past years of comparing TRICARE with civiliansector benchmarks, such as in our beneficiary surveys of access and satisfaction.

Army Regulation 40-68: Clinical Quality Management

This consolidated regulation prescribes policies, procedures and responsibilities for the administration of the Clinical Quality Management Program. It includes DoD and statutory policies addressing medical services quality management requirements. In addition, it implements DoD 6025.13 – R, DoDD 6000.14 and other DoD guidance.

• Identification #: N/A
• Date: 5/22/2009
• Type: Federal Regulations
• Topics: Access, Cost, Quality, and Safety | MHS Quality, Patient Safety, and Access Information (for Patients) | MHS Quality, Patient Safety, and Access Information (for Patients)

Design Plans for Walter Reed and Fort Belvoir

Defense Health Board: Design Plans for Walter Reed and Fort Belvoir

Military Health System's Guide to Access Success

This document establishes roles, responsibilities, definitions and guidance for implementing, sustaining and managing military treatment facility (MTF) Access to Care (ATC) in the Military Health System (MHS).

Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Defense Health Board Report on Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Defense Health Board Report on Rehabilitative Care and Administrative Processes at Walter Reed and National Naval Medical Center

Standardized "Do Not Use" Medical Abbreviations List

This memorandum established a list of standardized "do not use" medical abbreviations for all handwritten orders and medication-related documentation, including free-text computer entries and pre-printed forms.

• Identification #: N/A
• Date: 3/27/2007
• Type: Memorandums
• Topics: Access, Cost, Quality, and Safety | MHS Quality, Patient Safety, and Access Information (for Patients)

Mandatory Use of Full Patient Name and Date of Birth for Patient Identification

This memorandum requires military treatment facilities to use a patient's full name and date of birth for patient identification to standardize the patient identification process.

• Identification #: N/A
• Date: 3/27/2007
• Type: Memorandums
• Topics: MHS Quality, Patient Safety, and Access Information (for Patients) | Access, Cost, Quality, and Safety