Back to Top Skip to main content

DHA to recognize COVID-19 front-line innovators and leaders

Hospital Corpsman administers a COVID-19 test to service member aboard the Wasp-class amphibious assault ship USS Essex. DHA’s Ready and Resilient Award allows staff of military hospitals and clinics to recognize examples of teamwork and team resilience during the pandemic. (U.S. Navy photo by Mass Communication Specialist 3rd Class Catie Coyle/RELEASED)

Recommended Content:

Coronavirus | Patient Safety | Patient Safety Champion Recognition Program

The response to COVID-19 has placed front-line health care heroes in the spotlight while championing safe patient care. The Defense Health Agency is honoring those who show resiliency, leadership, and ingenuity during the pandemic through the creation of a new peer-to peer recognition mechanism hosted by the DHA Patient Safety Program. This new accolade, known as the Ready and Resilient Award, allows staff of military hospitals and clinics to recognize their peers for two attributes which are critical during difficult situations, explained Dr. Brian Lein, assistant director for Health Care Administration. Exemplary efforts of teamwork and team resilience will be recognized, as will examples of individual vigilance to ensure safe, reliable care for all patients.

“COVID-19 brought personal and professional threats of uncertainties and emotions that could have deterred, distracted, or derailed the safe delivery of care,” said Heidi King, DHA Patient Safety program manager for Medical Affairs. But across the Military Health System, professionals went above and beyond to improve patient and staff safety. From infection control prevention to innovative safety measures, King has heard stories from the field of the tireless efforts of healthcare staff. Recent nominees received recognition for their efforts in developing and implementing virtual check-in processes, pop-up screening tents, and the creation of protective shields for staff, among other examples.

“This award is a way for staff to share their story and celebrate peers at all levels across the MHS,” King said. The award will be ongoing, recognizing both clinical and non-clinical professional staff to highlight extraordinary efforts throughout the DoD during this unprecedented time.

An April memo sent by Dr. Paul Cordts, deputy assistant director, Medical Affairs, focused on mitigating risks to improve patient safety. In the memo he highlighted principles under Team Strategies and Tools to Enhance Performance and Patient Safety, or TeamSTEPPS®. The Ready and Resiliency Award program is a component of TeamSTEPPS, which reinforces critical team resiliency capabilities to mitigate risks and reinforce proven endurance strategies when faced with team uncertainties, such as during the global pandemic.

“The idea is to recognize the exemplary and heroic work by front-line staff and teams, and all others doing selfless acts of service in our MTFs during COVID-19,” said Cordts.

“A top priority is to provide peers across the Military Health System the opportunity to honor their colleagues,” added Lein. “Especially, during COVID-19, it’s important to recognize and celebrate staff given the personal commitment of nominators and nominees to promote a culture of safety and be a champion for resiliency.”

Criteria for peer-to-peer or team recognition should include the following attributes as part of Ready and Resilient Care:

  • Put People First
  • Take Care of Yourself
  • Take Care of Your Team
  • Prioritize on the Essential
  • Ask for and Offer Help
  • Do the Right Thing Right

Teams as well as individuals are eligible for the award. The DHA Patient Safety Program will accept and review submissions. Military hospitals and clinics can nominate as many individuals and teams as they wish; there is no cap or threshold. Dr. Cordts reads every submission and personally signs each certificate, according to King. The DHA recognized the first group of awardees across many military medical treatment facilities during a virtual ceremony in July.

Anyone with questions about the award can email the Patient Safety Program. To nominate an individual or team, please visit the TeamSTEPPS page on the Patient Safety Learning Center site.

You also may be interested in...

MHS Transformation results continue during COVID-19

Article
1/21/2021
Military personnel in a supply room, reaching for the top shelf

The MTF transition has enabled the DHA and the Services to increase standardization, eliminate duplicative contracts, and realize cost efficiencies by beginning the management of an enterprise-wide program.

Recommended Content:

Coronavirus | MHS Transformation

DOD recommends adults 75 and older should seek COVID-19 vaccine

Article
1/19/2021
Nursing home members, wearing masks, wait in a line to get their COVID vaccine

This age recommendation differs slightly from that of the Centers for Disease Control and Prevention, which recommends vaccinations for those 65 and older.

Recommended Content:

COVID-19 Vaccine Toolkit | Is It Your Time to Get the Vaccine? | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine for Adults Age 75 and Older

LTG Place Vaccine Roll-Out Video

Video
1/18/2021
DHA Seal

DHA Director LTG Ron Place talks about coronavirus vaccines, their safety and efficacy, and encourages everyone to do their own research to get vaccinated.

Recommended Content:

COVID-19 Vaccine Toolkit | COVID-19 Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Partnerships, COVID-19 are catalysts for enterprise virtual health

Article
1/14/2021
Image of Mr. Adler with text: "Partnerships, COVID-19 are catalysts for enterprise virtual health."

Jamie Adler, the lead for the DHA’s Virtual Health Clinical Integration Office, discusses the future of virtual health (VH).

Recommended Content:

Coronavirus | Connected Health

COVID-19 hinders blood donations during National Blood Donor Month

Article
1/14/2021
Navy Capt. R. Wade Blizzard, commanding officer of U.S. Navy Support Facility Diego Garcia, donates blood for the Navy Medicine Readiness and Training Units Diego Garcia walking blood bank on Dec. 17, 2020. The walking blood bank is a list of eligible donors who can provide blood in case of emergency. (U.S. Navy photo by Navy Seaman Apprentice Stevin Atkins)

Life-saving blood is in high-demand by the Armed Services Blood Program, as the COVID-19 has negatively impacted donations.

Recommended Content:

Armed Services Blood Program | Public Health | Coronavirus | Holiday Observances

COVID presents new set of challenges for DOD environmental health

Article
1/12/2021
Group of Marines, snowshoeing through the snow

One of the most important factors to take into account when maintaining one’s overall fitness is physical environment.

Recommended Content:

Total Force Fitness in a Pandemic | Reintroducing Total Force Fitness | January Toolkit | Coronavirus | Total Force Fitness

DOD Launches “My MilLife Guide” Text Message Program to Boost Wellness

Article
1/11/2021
The new My MilLife Guide program supports the wellness of the military community.

DoD has launched My MilLife Guide, a new program that sends text messages designed to help the military community boost overall wellness while navigating stresses related to COVID-19.

Recommended Content:

Coronavirus | Public Health | Operation Live Well | Health Readiness

Navy corpsman provides multitude of support to hospital

Article
1/8/2021
Two military personnel, wearing masks, in a supply room looking at the shelves

“Thinking outside the box is what makes a great person, let alone a Sailor," Tie said.

Recommended Content:

Public Health | Coronavirus

MTF facilities, markets set to resume transition heading into 2021

Article
1/6/2021
A military nurse, wearing a mask, prepares a needle for a vaccination

Butler says transition on track.

Recommended Content:

MHS Transformation | Coronavirus

BACH healthcare workers and first responders vaccinated for COVID-19

Article
1/6/2021
Soldier gives a nurse a vaccine in her left arm

BACH now joins other Defense Health Agency military treatment facilities that have received the vaccine, marking the start of a phased-in vaccination program to mitigate the spread of the virus.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit | COVID-19 Toolkit

Countering seasonal depression during the COVID-19 pandemic

Article
1/5/2021
Man with his head in his hands, sitting in front of a Christmas tree

SAD, or sometimes called seasonal depression, is a subtype of a major depressive disorder.

Recommended Content:

Coronavirus | Mental Wellness | Mental Health Care | Depression | Suicide Prevention

MHS operational innovations continue in battle against COVID-19

Article
1/5/2021
Two medical personnel, wearing full PPE, in an operating room

MHS innovations in 2020 include a new registry for real-time COVID-19 data and a system to free up hospital beds and protect patients from the disease.

Recommended Content:

Coronavirus | Research and Innovation | Innovation | Technology

COVID-19 Vaccine Toolkit

Publication
1/5/2021

This toolkit provides communicators across the Military Health System (MHS) with important information about the COVID-19 prevention and vaccination from the CDC to share with patients and health care professionals.

Recommended Content:

Coronavirus | COVID-19 Information for Military Treatment Facility Directors | COVID-19 Vaccine Efforts | COVID-19 Toolkit | COVID-19 Vaccine Toolkit

COVID-19 Social Media Toolkit

Publication
1/5/2021

These messages are provided for you to use on your platforms with any of the images from the COVID-19 Toolkit.

Recommended Content:

Coronavirus

Remote monitoring program enables COVID-19 patients to recover at home

Article
1/4/2021
Two medical personnel, wearing masks, looking at the contents of a home-based COVID treatment kit

The program equips COVID-19 patients needing additional monitoring with a home healthcare kit and 24/7 oversight from registered nurses to ensure a higher level of post-hospital care.

Recommended Content:

Public Health | Coronavirus | Innovation
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 27

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.