Back to Top Skip to main content Skip to sub-navigation

DHA to recognize COVID-19 front-line innovators and leaders

Hospital Corpsman administers a COVID-19 test to service member aboard the Wasp-class amphibious assault ship USS Essex. DHA’s Ready and Resilient Award allows staff of military hospitals and clinics to recognize examples of teamwork and team resilience during the pandemic. (U.S. Navy photo by Mass Communication Specialist 3rd Class Catie Coyle/RELEASED)

Recommended Content:

Coronavirus | Patient Safety | Patient Safety Champion Recognition Program | Awards Program | Ready and Resilient Award

The response to COVID-19 has placed front-line health care heroes in the spotlight while championing safe patient care. The Defense Health Agency is honoring those who show resiliency, leadership, and ingenuity during the pandemic through the creation of a new peer-to peer recognition mechanism hosted by the DHA Patient Safety Program. This new accolade, known as the Ready and Resilient Award, allows staff of military hospitals and clinics to recognize their peers for two attributes which are critical during difficult situations, explained Dr. Brian Lein, assistant director for Health Care Administration. Exemplary efforts of teamwork and team resilience will be recognized, as will examples of individual vigilance to ensure safe, reliable care for all patients.

“COVID-19 brought personal and professional threats of uncertainties and emotions that could have deterred, distracted, or derailed the safe delivery of care,” said Heidi King, DHA Patient Safety program manager for Medical Affairs. But across the Military Health System, professionals went above and beyond to improve patient and staff safety. From infection control prevention to innovative safety measures, King has heard stories from the field of the tireless efforts of healthcare staff. Recent nominees received recognition for their efforts in developing and implementing virtual check-in processes, pop-up screening tents, and the creation of protective shields for staff, among other examples.

“This award is a way for staff to share their story and celebrate peers at all levels across the MHS,” King said. The award will be ongoing, recognizing both clinical and non-clinical professional staff to highlight extraordinary efforts throughout the DoD during this unprecedented time.

An April memo sent by Dr. Paul Cordts, deputy assistant director, Medical Affairs, focused on mitigating risks to improve patient safety. In the memo he highlighted principles under Team Strategies and Tools to Enhance Performance and Patient Safety, or TeamSTEPPS®. The Ready and Resiliency Award program is a component of TeamSTEPPS, which reinforces critical team resiliency capabilities to mitigate risks and reinforce proven endurance strategies when faced with team uncertainties, such as during the global pandemic.

“The idea is to recognize the exemplary and heroic work by front-line staff and teams, and all others doing selfless acts of service in our MTFs during COVID-19,” said Cordts.

“A top priority is to provide peers across the Military Health System the opportunity to honor their colleagues,” added Lein. “Especially, during COVID-19, it’s important to recognize and celebrate staff given the personal commitment of nominators and nominees to promote a culture of safety and be a champion for resiliency.”

Criteria for peer-to-peer or team recognition should include the following attributes as part of Ready and Resilient Care:

  • Put People First
  • Take Care of Yourself
  • Take Care of Your Team
  • Prioritize on the Essential
  • Ask for and Offer Help
  • Do the Right Thing Right

Teams as well as individuals are eligible for the award. The DHA Patient Safety Program will accept and review submissions. Military hospitals and clinics can nominate as many individuals and teams as they wish; there is no cap or threshold. Dr. Cordts reads every submission and personally signs each certificate, according to King. The DHA recognized the first group of awardees across many military medical treatment facilities during a virtual ceremony in July.

Anyone with questions about the award can email the Patient Safety Program. To nominate an individual or team, please visit the TeamSTEPPS page on the Patient Safety Learning Center site.

You also may be interested in...

Army Reserve nurse assists with Federal COVID response in Arizona

Article
3/15/2021
Military personnel posing for a picture while driving a truck

Celeski brought experience in COVID-19 care from her civilian position as a registered nurse with the Veterans Affairs medical system in San Antonio.

Recommended Content:

COVID-19 Toolkit | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit | Nurses Week

TRICARE | COVID-19 Vaccine | Together, We Are Stronger

Video
3/15/2021
DHA Seal

In the past year, we've faced challenges, and we've done it with courage. Now, hope is on the horizon. Get vaccinated, and let's take care of each other. Together, we are stronger: www.tricare.mil/CovidVaccine

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus | COVID-19 Vaccine Toolkit

Naval Air Facility El Centro administers COVID-19 vaccine

Article
3/12/2021
Military health personnel administering the COVID-19 vaccine

Sailors and select Department of Defense civilians at Naval Air Facility EL Centro in California began receiving their COVID-19 vaccines in early March.

Recommended Content:

COVID-19 Considerations | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Patient Safety Awareness Week 2021 highlights role of technology

Article
3/12/2021
A graphic with the words "Patient Safety Awareness Week 2021 March 14-20

Patient Safety Awareness Week brings awareness to health care safety and promotes patient safety practices.

Recommended Content:

Patient Safety | Technology | Awards Program | Patient Safety Awareness Week | HRO Awards - Previous Winners | March Toolkit | Patient Safety Awareness Week

NMRTC Bremerton nurse supports the COVID-19 vaccine effort

Article
3/12/2021
Military health personnel wearing a face mask posing for a picture

Bremerton nurse oversees several hundred beneficiaries given their initial dose of COVID-19 vaccine.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

Q&A: Are COVID-19 Vaccines Safe and Effective?

Article
3/11/2021
Military health personnel wearing a face mask and a face shield administering the COVID-19 vaccine

Military Health System provides answers to COVID-19 vaccine questions.

Recommended Content:

COVID-19 Toolkit | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Get the COVID-19 vaccine you can and get it now, Fauci and Place say

Article
3/11/2021
Military personnel wearing a face mask receiving the COVID-19 vaccine

Get the COVID-19 vaccine, whichever you can, as soon as you can is the message from Dr. Fauci and DHA chief Dr. Place

Recommended Content:

COVID-19 Toolkit | Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

MHS GENESIS MassVax system rolling out with COVID19 vaccines

Article
3/9/2021
Military personnel wearing face mask sitting in a line waiting for their COVID-19 vaccine

The new MHS GENESIS MassVax record-keeping tool is expediting and simplifying the process of COVID-19 vaccinations across the DOD

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | MHS GENESIS | COVID-19 Vaccine Toolkit | MHS GENESIS

DOD identifies more troops to help administer COVID-19 vaccine

Article
3/9/2021
Military personnel wearing a face mask filling up syringes with the COVID-19 vaccine

The DHA supports the DoD's administering COVID-19 vaccinations at community vaccination centers around the country.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Getting the COVID-19 Vaccine at Civilian Pharmacies

Publication
3/9/2021

YOU CAN GET THE COVID-19 VACCINE FROM ANY CIVILIAN PHARMACY AT NO CHARGE, EVEN NON-NETWORK PHARMACIES, BUT HERE ARE SOME THINGS TO KEEP IN MIND.

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus

WWII soldier and his wife receive COVID-19 vaccine

Article
3/5/2021
Military personnel wearing a mask, giving the COVID-19 vaccine to a veteran wearing a mask

Beck’s arrival signals a new phase of Fort Carson’s COVID-19 vaccination efforts for TRICARE beneficiaries 75 and older.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Is It Your Time to Get the COVID-19 Vaccine?

Infographic
3/5/2021
This graphic informs TRICARE beneficiaries which tier they fall into as their local military treatment facility or clinic offers the vaccine.

This Infographic informs TRICARE beneficiaries which tier they fall into as their local military treatment facility or clinic offers the vaccine.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

DoD COVID-19 Practice Management Guide Version 7

Technical Document
3/4/2021

This Practice Management Guide does not supersede DoD Policy. It is based upon the best information available at the time of publication. It is designed to provide information and assist decision making. It is not intended to define a standard of care and should not be construed as one. Neither should it be interpreted as prescribing an exclusive course of management. It was developed by experts in this field. Variations in practice will inevitably and appropriately occur when clinicians take into account the needs of individual patients, available resources, and limitations unique to an institution or type of practice. Every healthcare professional making use of this guideline is responsible for evaluating the appropriateness of applying it in the setting of any particular clinical situation. The Practice Management Guide is not intended to represent TRICARE policy. Further, inclusion of recommendations for specific testing and/or therapeutic interventions within this guide does not guarantee coverage of civilian sector care. Additional information on current TRICARE benefits may be found at www.tricare.mil or by contacting your regional TRICARE Managed Care Support Contractor.

Recommended Content:

Coronavirus

Patient Safety Week 2021

Video
3/3/2021
DHA Seal

Patient Safety Week 2021 (March 14-20)

Recommended Content:

Patient Safety | Calendar of Events | March Toolkit | Patient Safety Awareness Week

Army Recruiter volunteers to administer COVID-19 vaccination

Article
3/2/2021
Military health personnel wearing a face mask giving someone the COVID-19 Vaccine

Army Master Sgt. Carolyn Lange has kept up her skills as a licensed practical nurse by administering COVID-19 vaccines on Fort George G. Meade in Maryland

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Toolkit | COVID-19 Vaccine Toolkit | Nurses Week
<< < 1 2 3 4 5  ... > >> 
Showing results 61 - 75 Page 5 of 35

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.