Back to Top Skip to main content Skip to sub-navigation

MHS Team Resiliency Awards recognize medical response to COVID-19

Image of Sailors wearing masks, leaning on a table and writing on sheets of paper. Sailors assigned to Naval Medical Center San Diego fill out COVID-19 pre-screening forms before being administered the COVID-19 vaccine Dec. 15. NMCSD received awards for their Resilience Enhancement Support Team (REST) and Care Includes Peer Support (CIPS), both part of their effort in battling COVID-19. (Photo courtesy of Naval Medical Center San Diego.)

Recommended Content:

Coronavirus & the MHS Response | Research and Innovation | Patient Safety | Patient Safety Awards Program | Ready and Resilient Award

Teams from 35 facilities throughout the Military Health System were honored during the presentation of the 2020 Team Resiliency Awards in a virtual awards ceremony held at the Defense Health Agency headquarters in Falls Church, Virginia on Dec. 14.

The awards – based on peer nominations – recognize the exemplary and heroic work by front-line staff, teams, and individuals in military medical treatment facilities during the COVID-19 pandemic. Created in April 2020, the awards are part of a program to recognize both clinical and non-clinical professional staff and to highlight efforts throughout the DOD.

Nearly 400 individuals and teams were recognized for their flexibility, hard work, and innovation in response to COVID-19. Another ceremony, held in August, honored more than 100 awardees.

The awards exemplified five key attributes:

  • Putting people first
  • Taking care of your team
  • Asking for and offering help
  • Taking care of yourself
  • Prioritizing the essential
  • Doing the right thing right

Submissions for the awards were made via the DHA’s Patient Safety program and are a component of Team Strategies and Tools to Enhance Performance and Patient Safety, or TeamSTEPPS®, which reinforces critical team resiliency capabilities to mitigate risks and reinforce proven endurance strategies when faced with uncertainties.

Army Sgt. Maj. Esteban Alvarado, DHA senior enlisted leader for combat support, said personnel, facilities, and teams from throughout the MHS went above and beyond and deserved to be recognized.

Hospital personnel wearing a mask and stethoscope, listening to patient's lungs
Hospital Corpsman 1st Class Aris Pacheco listens to a patient’s lungs during a routine exam at the Naval Hospital Guantanamo Bay’s Primary Care Clinic. More than 100 staff members at Naval Medical Readiness Training Command Guantanamo Bay were recognized during the awards ceremony. (Photo by Seaman Lauren Nguyen.)

“From the men and women who work tirelessly to clean our facilities to the pharmacy staff, emergency departments, public health teams, laboratory staff, corpsmen, medics, nurses, and physicians, this year has really been a trying time,” Alvarado said. “It’s fitting that we come together today to recognize a few of you.”

His observations were echoed by Dr. Paul Cordts, DHA’s chief medical officer and deputy assistant director for medical affairs.

“We see the innovation here (at DHA) that’s coming from you…we’re now on our sixth iteration of our practice management guidelines,” Cordts said. “As a leader you need to think of the resilience of your team and what it will take to keep them going and doing their heroic work.”

The awards display military medicine’s vast capabilities, especially during an unexpectedly adverse and potentially deadly situation. According to Heidi King, DHA patient safety program manager for medical affairs, it’s situations like these that show military training and resourcefulness, as well as teamwork, and can bring stability to chaos.

“There have been so many awesome stories that have come in that are being recognized, both individuals and teams, to safeguard our staff as well as our patients, and this just shows how we are ready and reliable and resilient during this heightened stress and uncertain times,” King said.

One example, featuring dozens of awardees, was Naval Hospital Rota in Spain.

Like other commands outside the continental United States, proactive and creative responses including a “pseudo-ICU” were needed early in the pandemic to deal with factors such as the lack of established evidence-based practices or higher authority guidance due to COVID-19’s swift spread through Europe prior to its arrival in the United States.

“Battling COVID and social isolation, the team at Naval Hospital Rota was able to effectively mitigate spread and yield 100% force health protection success as evidenced by Naval Hospital Rota’s selection for this and other awards,” said Navy Cmdr. David Paz, Rota’s chief medical officer.

The Carl R. Darnall Army Medical Center in Ft. Hood, Texas, also recognized dozens of staff members who quickly adapted to their new reality.

“The biggest contributors were open communication, team collaboration, and knowledge-sharing, as well as encouragement and massive cross-training,” said Sonya Woodson, chief of patient safety at Ft. Hood. “It was instrumental in the team’s ability to not only overcome challenges, but create multiple avenues to delivering health care innovations.”

Another example was Naval Hospital Guantanamo Bay in Cuba, where more than 100 staff members were recognized.

“The COVID-19 pandemic has placed a spotlight, of course, on our health care heroes,” said Executive Officer Navy Capt. Anja Dabelić. “Through teamwork, resiliency and championing, Naval Hospital Guantanamo Bay staff has adapted to these challenges through multi-disciplinary teams and a COVID-19 task force.”

Measures taken at Naval Hospital Guantanamo Bay included the construction of a triage center, quarantine tent, a negative pressure isolation center, single points of entry for patients and staff and a drive-through pharmacy.

“This is truly a peer-to-peer award, and you all spent a lot of time putting in the effort to recognize your peers at the front line of what military medicine is all about,” said Dr. Brian Lein, DHA assistant director for health care administration, “patient safety, focusing on the patient, and going that extra mile in support of staff that are around you.”

The DHA Patient Safety Program is accepting and reviewing submissions for the next round of awards. Military hospitals and clinics can nominate as many individuals and teams as they wish.

Anyone with questions about the award can email the Patient Safety Program. To nominate an individual or team, please visit the TeamSTEPPS page on the Patient Safety Learning Center site.

You also may be interested in...

Secretary of Defense Video to the Force on COVID-19 Vaccinations

Video
2/24/2021
Secretary of Defense Video to the Force on COVID-19 Vaccinations

The Secretary of Defense addressed the entire workforce to encourage informed decision-making with regards to coronavirus-19 vaccination.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

MHS Minute: A Path Forward in 2021

Video
2/10/2021
MHS Minute: A Path Forward in 2021

Want to know more about what MHS organizations and partners did in 2020? For a full look at the MHS Minute series, click here: https://shorturl.at/eDL14

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

LTG Place Vaccine Roll-Out Video

Video
1/18/2021
LTG Place Vaccine Roll-Out Video

DHA Director LTG Ron Place talks about coronavirus vaccines, their safety and efficacy, and encourages everyone to do their own research to get vaccinated.

Recommended Content:

MHS Toolkits and Branding Guidance | MHS Toolkits and Branding Guidance | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

MHS Minute: December 2020

Video
12/28/2020
MHS Minute: December 2020

See how MHS is leading a phased approach to offer 11.1 million Department of Defense personnel the first COVID-19 vaccines. To learn more about the safety and efficacy behind COVID-19 vaccines, go to: https://www.health.mil/Military-Health-Topics/Combat-Support/Public-Health/Coronavirus/COVID-19-Vaccine-Efforts.

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus & the MHS Response | MHS Toolkits and Branding Guidance

MHS COVID Response

Video
12/21/2020
MHS COVID Response

The men and women of the Military Health System spent 2020 working to protect beneficiaries' health during the coronavirus pandemic. Here are just a few of our accomplishments.

Recommended Content:

Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine | Coronavirus and the COVID-19 Vaccine | COVID-19 Vaccine Efforts

Heroes Behind the Mask

Video
12/17/2020
Heroes Behind the Mask

A tribute to those across the Military Health System who deserve recognition and thanks for their hard work during this pandemic.

Recommended Content:

Coronavirus & the MHS Response | Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine

COVID-19 Response

Video
12/14/2020
COVID-19 Response

USPHS Lt. Courtney Labitzky, assigned to the Javits New York Medical Station (JNYMS), talks about their position at JNYMS in support of the Department of Defense COVID-19 response, April 29, 2020. U.S. Northern Command, through U.S. Army North, is providing military support to the Federal Emergency Management Agency to help communities in need. (U.S. Army Video by Cpl. Rachel Thicklin)

Recommended Content:

Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine

COVID-19 Response2

Video
11/27/2020
COVID-19 Response2

Army Spc. Sean Colangelo, assigned to the Javits New York Medical Station (JNYMS), talks about their position at JNYMS in support of the Department of Defense COVID-19 response, April 23, 2020. U.S. Northern Command, through U.S. Army North, is providing military support to the Federal Emergency Management Agency to help communities in need. (U.S. Army Video by Cpl. Rachel Thicklin)

Recommended Content:

Coronavirus & the MHS Response | Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine

COVID-19 Response

Video
11/27/2020
COVID-19 Response

Army Pfc. David Alvarado, assigned to the Javits New York Medical Station (JNYMS), talks about their position at JNYMS in support of the Department of Defense COVID-19 response, April 24, 2020. U.S. Northern Command, through U.S. Army North, is providing military support to the Federal Emergency Management Agency to help communities in need. (U.S. Army Video by Cpl. Rachel Thicklin.)

Recommended Content:

Coronavirus & the MHS Response | Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine

MHS Minute: November 2020

Video
11/27/2020
MHS Minute: November 2020

During Warrior Care Month, we reflect on the strength and resilience of our nation's wounded, ill, and injured service members, and recognize the caregivers who support their recovery and rehabilitation.

Recommended Content:

Warrior Care | Coronavirus & the MHS Response | Warrior Care

MHS Minute: Heroes Behind the Mask

Video
10/8/2020
MHS Minute: Heroes Behind the Mask

In the face of a global threat, healthcare heroes across the MHS have donned their mask, and served on the front line of the battle against COVID-19. Tune in to this month's "MHS Minute" to learn more!

Recommended Content:

Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response

The Military Health System Celebrates Labor Day

Video
9/4/2020
The Military Health System Celebrates Labor Day

Labor Day pays tribute to the American workforce. This year, we pay tribute to the Military Health System Workforce.

Recommended Content:

Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine

MHS Minute: A Call to Action for Convalescent Plasma Donation

Video
8/24/2020
MHS Minute: A Call to Action for Convalescent Plasma Donation

Have you recovered from COVID-19, or tested positive for antibodies? Consider donating convalescent plasma. For eligibility requirements, and to find a donor center near you, go to https://www.militaryblood.dod.mil/Donors/COVID-19andBloodDonation.aspx

Recommended Content:

Coronavirus & the MHS Response | Convalescent Plasma Collection Program | Coronavirus and the COVID-19 Vaccine | Armed Services Blood Program

Convalescent Plasma Donation PSA featuring Lt. General Place

Video
7/10/2020
Convalescent Plasma Donation PSA featuring Lt. General Place

Lt. Gen Place asks servicemembers DoD-wide to consider dontating plasma in the fight against COVID-19.

Recommended Content:

Coronavirus & the MHS Response | Convalescent Plasma Collection Program | Coronavirus and the COVID-19 Vaccine | Armed Services Blood Program

MHS Minute: DoD Focused on COVID-19 Testing and Treatment

Video
6/25/2020
MHS Minute: DoD Focused on COVID-19 Testing and Treatment

Have you recovered from COVID-19, or tested positive for antibodies? Consider donating convalescent plasma. To learn how, go to https://www.militaryblood.dod.mil/

Recommended Content:

Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine
<< < 1 2 3 4 > >> 
Showing results 16 - 30 Page 2 of 4
Refine your search
Last Updated: March 08, 2021

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.