Skip to main content

Military Health System

DHA IT helps beneficiaries, providers and workforce through pandemic

Image of Several military personnel, wearing masks, filling out paperwork. One woman is giving the thumbs up sign. Defense Health Agency (DHA) COVID-19-related updates to Military Health System health care information technology systems ensure MHS providers like Navy Seaman Norelle Dry, assigned to Naval Medical Center San Diego, California, can continue to deliver top-tier care to Service members and beneficiaries during the pandemic. DHA IT system updates also helped patients manage their health care virtually and provided Department of Defense leaders timely information on critical medical supplies and equipment. (U.S. Navy photo by Seaman Elisha Smith.)

Recommended Content:

Health Care Technology | Coronavirus & the MHS Response

Defense Health Agency information technology (DHA IT) teams demonstrated their versatility and responsiveness ensuring Military Health System patients continued to receive high quality health care during the COVID-19 pandemic and throughout 2020. The IT teams also provided innovative tools to MHS health care providers and DHA employees to enable to function during the pandemic.

For patients, they established virtual COVID-19 screenings and appointments, allowing patients to manage their health care online rather than in person at military medical treatment facilities (MTFs) where they could place themselves and others at risk of infection. For providers, they established COVID-19 protocols within electronic health record (EHR) systems and other health care applications enabling them to identify and document infections.

“As soon as the pandemic hit, our teams quickly kicked into high gear to deliver some critical updates to our systems and applications,” said Army Col. Francisco Dominicci, chief, DHA Solution Delivery Division, which sustains more than 60 different MHS health care applications. 

“We made updates to the TRICARE Online Patient Portal (TOL PP) to allow patients to make virtual visits with their providers via the portal,” he explained. “Starting in March, TOL PP facilitated more than 160,000 virtual visit appointments.”

Among other COVID-19 relief efforts, Dominicci said the IT teams worked with DHA Medical Logistics (MEDLOG) to update MEDLOG IT applications to track MHS personal protective equipment (PPE) and other critical medical equipment in real time. They also mapped strategies for tracking vaccine distribution across the Department of Defense. 

“In February, our teams created a Novel Coronavirus query tab in the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) application,” he added. “The following month, they launched a COVID-19 dashboard in ESSENCE that allows users to monitor the number of COVID-19 lab results in real time.”

The IT teams also developed and released a progressive web-based application for Antimicrobial Stewardship with COVID-19 content in April to help providers with needed COVID-19 triage protocols, Dominicci said. 

In March, the IT teams expanded Enterprise Blood Management System-Transfusion (EBMS-T) blood availability reports to the Armed Services Blood Program to include greater inventory level details on all blood components maintained at MTFs. The teams also made configuration changes to EMBS-Donor, enabling donor sites to create labels to track COVID-19 convalescent plasma, which contains antibodies from COVID-19 survivors.   

Dominicci explained how the IT teams deployed a COVID-19 Sentinel Surveillance testing application using TOL PP in the fall. More than 250 users were provisioned across 35 military sites to use the application to gather information at the population level. Surveillance testing is used to monitor the community-level of a disease or to characterize its incidence and prevalence.

The DHA workforce was also able to transition to a telework environment after the IT teams ensured the networks could handle the heavy traffic. They also enabled multiple online collaboration tools, such as video conferencing, to keep the workforce connected.

Along with fighting COVID-19, the IT teams logged other impressive achievements last year. They completed major upgrades to in-patient EHR systems at 46 MTFs around the world in November, Dominicci added. 

In August, the DHA IT team launched the Defense Medical Logistics Standard Support (DMLSS) system at the joint DOD-Department of Veterans Affairs James A. Lovell Federal Health Care Center in North Chicago. The DMLSS launch came after several years of planning, coordination and preparation between the DHA, DOD and VA. 

“The launch represented a major step in replacing the VA’s supply chain IT infrastructure with DMLSS,” Dominicci said. “The end goal is to establish a single DOD-VA health care logistics system for acquiring medical and surgical supplies.”

IT teams also completed conversions of legacy funding systems to the General Fund Enterprise Business System (GFEBS) at 26 Navy MTFs in September, he said. The GFEBS conversions enable DHA financial and funding control of Navy, Army and DHA sites that use DMLSS. 

In December, the teams completed an initiative to migrate 140 public-facing MTF websites to TRICARE.mil. Dominicci said the IT teams worked closely with the MHS Communications office, the Defense Media Activity and MTF public affairs office on the initiative, which should ultimately reduce site sustainment and hosting costs. Returning website users experienced no disruptions, as they were automatically redirected to the new sites. 

“These are just a few of the milestones DHA IT teams achieved in 2020,” emphasized Dominicci . “The IT teams met the pandemic head on and delivered highly effective, innovative solutions across the DHA and MHS.”

You also may be interested in...

Collaborating In the ER: Reservists Assist, Learn in Community Hospitals

Article Around MHS
10/20/2022
Military medical personnel in medical training session

In the early days of the COVID-19 pandemic–when there were no vaccines, a shortage of health care workers, and hospitals were beyond capacity– the U.S. health care system needed help. Here's one of many ways the Department of Defense answered the call.

Recommended Content:

Coronavirus & the MHS Response

Time to Get Your Flu Shot and Your COVID-19 Booster, Too

Article
10/14/2022
Senior MHS officials and medics from the Pentagon stand together Oct. 13 after receiving their flu shots and bivalent COVID-19 boosters.."

It's flu shot time. Get your COVID-19 booster at the same time.

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine | Seasonal Influenza Vaccine Toolkit | Immunizations | Coronavirus

Prevent the Spread of Influenza and COVID-19 Viruses Within Your Community

Article
10/11/2022
A person getting an injection on their arm.

As families return from summer vacation and students return to school, the influenza (flu) season is approaching while the COVID-19 pandemic is still on-going.

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts | Immunizations | Coronavirus and the COVID-19 Vaccine | Seasonal Influenza Vaccine Toolkit

CHCS Hospital Information System Ends its Life at Madigan

Article Around MHS
10/5/2022
Col. (Dr.) Jonathan Craig Taylor speaking at podium

Madigan Army Medical Center turned off its legacy computer system Composite Health Care System (CHCS) at a decommissioning ceremony on September 29, on Joint Base Lewis-McChord, Wash.

Recommended Content:

Health Care Technology | MHS GENESIS: The Electronic Health Record

Technology and Medicine: The Digital Age of Health Care

Article
8/26/2022
Photo of an afternoon panel of four people

Technology is transforming health care and incorporating new elements for providers in their practices.

Recommended Content:

Military Health System Transformation | MHS GENESIS: The Electronic Health Record | Health Care Technology | Defense Health Information Technology Symposium

Department of Defense Streamlining Health Tech for Beneficiaries

Article
8/23/2022
People in an exhibit hall.

Advances in technology has vastly improved the accessibility to beneficiaries’ electronic health records.

Recommended Content:

Health Care Technology | Defense Health Information Technology Symposium

Consolidated Department of Defense Coronavirus Disease 2019 Force Health Protection Guidance

Policy

Consolidates and updates the Department’s guidance regarding vaccination verification, vaccination status, COVID-19 testing, surveillance and screening testing, personnel protection on-site mask requirements, (e.g., DHA military medical treatment facilities, meetings, travel), and the protection of personally identifiable information.

COVID-19 Moderna and Pfizer Vaccines

Publication
8/17/2022

Moderna and Pfizer mRNA vaccines are available. Moderna includes two doses, 28 days apart. Pfizer includes two doses, 21 days apart. Remember to mark your calendar and schedule time for your second dose

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Get to Know the COVID-19 Vaccines | Types of COVID-19 Vaccines | Coronavirus & the MHS Response

COVID-19 Moderna Vaccine

Publication
8/17/2022

Moderna and mRNA vaccines are available. Moderna includes two doses, 28 days apart.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Get to Know the COVID-19 Vaccines | Types of COVID-19 Vaccines | Coronavirus & the MHS Response

COVID-19 Pfizer Vaccine

Publication
8/17/2022

Pfizer mRNA vaccines are available. Pfizer includes two doses, 21 days apart.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Get to Know the COVID-19 Vaccines | Types of COVID-19 Vaccines | Coronavirus & the MHS Response

Joint Medical Asset Repository (JMAR)

Fact Sheet
8/12/2022

JMAR provides 24/7 access to medical asset information for users, on any computer

Recommended Content:

Medical Logistics | Health Care Technology | Solution Delivery Division

Theater Enterprise-Wide Logistics Systems (TEWLS)

Fact Sheet
8/12/2022

TEWLS consolidates numerous military logistics functions into a single application and database.

Recommended Content:

Health Care Technology | Solution Delivery Division

AHLTA 3.3

Fact Sheet
8/12/2022

AHLTA 3.3, a major component of the military’s electronic health record, is the primary clinical information system used by the military’s medical community to help generate, maintain, store and securely access data for 9.5 million beneficiaries.

Recommended Content:

Health Care Technology | Solution Delivery Division

Learn the Most Recent Age Requirements for COVID-19 Vaccines and Boosters

Article
8/10/2022
A man fist bumps a child.

The best way to prevent the spread of COVID-19 is to get your vaccines and booster shots.

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Telemedicine Privilege by Proxy Expands Access to MHS Care

Article
8/10/2022
Infographic featuring Lt Col Legault

MHS has Telemedicine Privilege by Proxy: A fast, efficient process that enables providers to file one application and get permission to virtually treat patients anywhere in the MHS.

Recommended Content:

Coronavirus & the MHS Response | Telehealth Program
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 33
Refine your search
Last Updated: August 10, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery