Back to Top Skip to main content Skip to sub-navigation

Dover Air Force Base features ‘Park ‘N Pickup’ pharmacy

Image of Picture of prescription sitting on a counter . Prescriptions sit on a counter, waiting for delivery in the 436th Medical Group pharmacy at Dover Air Force Base, Delaware, March 12. On any given day, the pharmacy fills and delivers from 300 to 1,000 prescriptions. (This photo has been digitally enhanced to protect patient information.) (Photo by: Air Force Airman 1st Class Cydney Lee, 436th Airlift Wing Public Affairs).

Recommended Content:

Coronavirus & the MHS Response | Patient Safety

COVID-19 has brought a slew of changes to the way military medical treatment pharmacies operate. One of the major changes, due to the increased need for patient safety, is that many pharmacy lobbies, including the one at Dover Air Force Base in Delaware, are closed.

To continue providing essential medications while incorporating COVID-19 precautions, the 436th Medical Group pharmacy at Dover has implemented a Park 'N Pickup process.

The process, implemented last November, allows patients to receive their medication without having to leave their personal vehicles. When arriving to pick up medication, patients park in a numbered spot within a designated area and text identifying information to the pharmacy.

Once the information is received, a pharmacy team member brings the prescription(s) to the vehicle. If a patient is unable to text, is dropping off prescriptions or needs further assistance, they turn on their hazard lights, and a pharmacy team member comes out to the car.

Patients can decrease their wait time by calling to alert pharmacy personnel that they intend to pick up their prescription.

When a patient's provider sends a prescription to the pharmacy, the patient can choose one of three methods to activate the prescription and alert the pharmacy.

First, patients can use TRICARE Online's Secure Messaging feature to directly message the pharmacy with their information and the prescriptions they wish to activate. An account must be set up before a patient is able to send messages, but once accomplished, this allows a patient to manage their appointments, refills, activations and more all from one screen. It also avoids length phone calls. Patients using this method can expect their medications to be ready in one duty day. Patients can find more information about secure messaging by visiting tricareonline.com.

At Dover AFB, patients can also call an activation line to speak with a pharmacy team member who will activate their prescriptions, but with high call volumes, that can lead to long waits.

Dover patients can also activate their prescriptions by using the Park ‘N Pickup process, but when they text their identifying information, they state how many prescriptions they wish to activate.

You also may be interested in...

Lt. Gen. Place and Command Sgt. Maj. Gragg on Getting Vaccinated

Video
8/16/2021
Lt. Gen. Place and Command Sgt. Maj. Gragg on Getting Vaccinated

DHA Director Lt. Gen. Ron Place and DHA Senior Enlisted Leader Command Sgt. Maj. Michael Gragg talk about how getting vaccinated against COVID-19 is more important than ever.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vaccine Efforts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Don't Hesitate: Vaccinate Today for School

Article
8/13/2021
A boy gets the COVID-19 vaccine

Back to School Means Vaccine Time

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus & the MHS Response | Immunization Healthcare Division | Vaccine-Preventable Diseases | Vaccine Recommendations | Children's Health | Immunizations | Information for Patients: About TRICARE

Services Will Make Call on Religious Exemptions to COVID-19 Vaccines

Article
8/13/2021
Two medical people prepare syringes with doses of the COVID-19 vaccine

"There is a religious exemption possibility for any mandatory vaccine, and there's a process that we go through to counsel the individual both from a medical and from a command perspective about using a religious exemption," Kirby said.

Recommended Content:

Public Health | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Austin Seeks Presidential Approval for Mandatory Troop Vaccinations by Mid-September

Article
8/10/2021
Sailors receive COVID-19 vaccinations

The COVID-19 vaccine will be mandatory for service members by mid-September, Secretary of Defense Lloyd J. Austin III said in a message to the force released yesterday.

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Top Military Medical Doctor Predicts Coronavirus Longevity

Article
8/9/2021
Army Lt. Gen. Ronald J. Place, director of Defense Health Agency, delivers remarks at a media briefing on COVID-19 at the Pentagon, April 21, 2021

I believe we will get to a place where we're not talking about COVID all the time

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

Senior Medical Leaders Discuss COVID-19 Response

Article
8/6/2021
Army Lt. Gen. (Dr.) Ronald J. Place, director of the Defense Health Agency making remarks

The keys to tackling the emerging COVID-19 pandemic were to quickly develop a comprehensive understanding of the virus, and then put a plan in place to fight it, says DHA Director.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response

Debunking Anti-Vaccine Myths with Scientific Facts

Article
8/5/2021
A soldier gets a shot in the arm.

Get the facts: Myths on why not to get COVID-19 vaccination debunked by science

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Line Leader Presentation (Powerpoint)

Publication
8/4/2021

Leaders across the Department can leverage this briefing deck to discuss COVID-19 vaccines with their troops. Don't forget to reference speaker notes and to personalize the title slide!

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Line Leader Presentation (PDF)

Publication
8/4/2021

This document is identical to the PowerPoint presentation for line leader reference and use.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Mask Guidance for Department of Defense Facilities

Infographic
7/30/2021
Mask Guidance for Department of Defense Facilities

In accordance with CDC guidance, the Department of Defense (DOD) requires all Service members, Federal employees, onsite contractor employees, and visitors, regardless of vaccination status, to wear a mask in all indoor DOD facilities. If you are not vaccinated, continue to physically distance consistent with applicable CDC and DOD Force Health Protection Guidance.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

COVID-19 Vaccines: Benefits Still Outweigh the Risks

Article
7/30/2021
Military personnel getting vaccinated

Breakthrough COVID-19 Infections are extremely rare, DHA’s Place says

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

DOD Directs Employees to Start Wearing Face Masks Again

Article
7/29/2021
Military personnel wearing a face masks

Following guidance issued by the Centers for Disease Control and Prevention, the DOD has directed employees working in areas at high risk for transmission to begin using face masks again

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response

It’s Not Over Yet: Some COVID Safety Precautions Remain Necessary

Article
7/22/2021
a crowd of people

Returning to society when fully vaccinated is great but keep that mask handy

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response

How COVID-19 fast-tracked innovation in the Military Health System

Article
7/20/2021
Military personnel receiving the COVID-19 test

As the COVID-19 pandemic disrupted every aspect of healthcare delivery, the Military Health System responded with new and innovative ways to fight the disease and deliver safe, quality care to patients.

Recommended Content:

| Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response

COVID vaccinations rise -- but so do concerns of the Delta variant

Article
7/1/2021
Military personnel wearing a face mask preparing a COVID-19 vaccine

MHS expected to reach 70% COVID-10 vaccination rate in July.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts
<< < ... 6 7 8 9 10  ... > >> 
Showing results 76 - 90 Page 6 of 29
Refine your search
Last Updated: September 27, 2022

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.