Skip to main content

Military Health System

Dover Air Force Base features ‘Park ‘N Pickup’ pharmacy

Image of Picture of prescription sitting on a counter . Prescriptions sit on a counter, waiting for delivery in the 436th Medical Group pharmacy at Dover Air Force Base, Delaware, March 12. On any given day, the pharmacy fills and delivers from 300 to 1,000 prescriptions. (This photo has been digitally enhanced to protect patient information.) (Photo by: Air Force Airman 1st Class Cydney Lee, 436th Airlift Wing Public Affairs).

Recommended Content:

Coronavirus & the MHS Response | Patient Safety

COVID-19 has brought a slew of changes to the way military medical treatment pharmacies operate. One of the major changes, due to the increased need for patient safety, is that many pharmacy lobbies, including the one at Dover Air Force Base in Delaware, are closed.

To continue providing essential medications while incorporating COVID-19 precautions, the 436th Medical Group pharmacy at Dover has implemented a Park 'N Pickup process.

The process, implemented last November, allows patients to receive their medication without having to leave their personal vehicles. When arriving to pick up medication, patients park in a numbered spot within a designated area and text identifying information to the pharmacy.

Once the information is received, a pharmacy team member brings the prescription(s) to the vehicle. If a patient is unable to text, is dropping off prescriptions or needs further assistance, they turn on their hazard lights, and a pharmacy team member comes out to the car.

Patients can decrease their wait time by calling to alert pharmacy personnel that they intend to pick up their prescription.

When a patient's provider sends a prescription to the pharmacy, the patient can choose one of three methods to activate the prescription and alert the pharmacy.

First, patients can use TRICARE Online's Secure Messaging feature to directly message the pharmacy with their information and the prescriptions they wish to activate. An account must be set up before a patient is able to send messages, but once accomplished, this allows a patient to manage their appointments, refills, activations and more all from one screen. It also avoids length phone calls. Patients using this method can expect their medications to be ready in one duty day. Patients can find more information about secure messaging by visiting tricareonline.com.

At Dover AFB, patients can also call an activation line to speak with a pharmacy team member who will activate their prescriptions, but with high call volumes, that can lead to long waits.

Dover patients can also activate their prescriptions by using the Park ‘N Pickup process, but when they text their identifying information, they state how many prescriptions they wish to activate.

You also may be interested in...

Does CSM Gragg Have COVID-19?

Video
2/9/2022
Does CSM Gragg Have COVID-19?

CSM Gragg demonstrates how to use a COVID-19 at home rapid test.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | At-Home COVID-19 Tests | Coronavirus & the MHS Response

DHA Talks Patient Safety Awareness

Video
2/4/2022
DHA Talks Patient Safety Awareness

All year long, patient safety is one of the top priorities for the Defense Health Agency. Patient safety means providing ready, reliable care to service members, veterans, and dependents no matter the circumstances.

Recommended Content:

Patient Safety | Patient Safety Awareness Week | Patient Safety Awareness Week

CSM Gragg Vaccine Statement

Video
8/24/2021
CSM Gragg Vaccine Statement

CSM Gragg shares his personal story dealing with COVID and the loss associated with it and urges all to take precautions.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Lt. Gen. Place and Command Sgt. Maj. Gragg on Getting Vaccinated

Video
8/16/2021
Lt. Gen. Place and Command Sgt. Maj. Gragg on Getting Vaccinated

DHA Director Lt. Gen. Ron Place and DHA Senior Enlisted Leader Command Sgt. Maj. Michael Gragg talk about how getting vaccinated against COVID-19 is more important than ever.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vaccine Efforts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

The Battle Against the COVID-19 Delta Variant

Video
6/29/2021
The Battle Against the COVID-19 Delta Variant

Like our enemies in the past, the coronavirus has adapted and we're now dealing with the most transmissible variant yet, Delta. The fight can be won with vaccination. If you're not yet vaccinated against the coronavirus, go get your shot today. Otherwise you're at high risk for severe disease, hospitalization, and death.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

The Delta Variant: A New Reason to Get Vaccinated

Video
6/25/2021
The Delta Variant: A New Reason to Get Vaccinated

Are you a service member age 18 to 30? Are you unvaccinated? You may be entitled to severe disease, hospitalization, and death. To avoid these options, get vaccinated today!

Recommended Content:

Coronavirus & the MHS Response | COVID-19 Vaccine Efforts | Coronavirus and the COVID-19 Vaccine

Are mRNA vaccines safe?

Video
5/28/2021
Are mRNA vaccines safe?

Dr. LC Collins explains the years of research and ongoing monitoring to show how mRNA vaccines are safe and effective.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vax Facts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Facts: Breastfeeding after the COVID-19 Vaccine

Video
5/28/2021
VAX Facts: Breastfeeding after the COVID-19 Vaccine

Dr. LC Collins encourages people who are breastfeeding to get the vaccine. Since the vaccine doesn't contain live virus, you can't pass COVID to your baby.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vax Facts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Facts: Do I Need the Vaccine if I Had COVID?

Video
5/28/2021
VAX Facts: Do I Need the Vaccine if I Had COVID?

Dr. LC Collins talks about the importance of getting vaccinated even if you already had COVID. We're not sure how long natural immunity lasts, so getting vaccinated is the best way to protect yourself.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vax Facts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

VAX Facts: Which Vaccine is Right for Me?

Video
5/28/2021
VAX Facts: Which Vaccine is Right for Me?

Dr. LC Collins talks about the importance of getting the first vaccine available to you. Don't hold out for a certain brand; they're all safe and effective.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vax Facts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

What is an mRNA vaccine?

Video
5/28/2021
What is an mRNA vaccine?

Dr. LC Collins explains how mRNA vaccines work to protect you from COVID-19.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | COVID-19 Vax Facts | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Town Hall May 26 2021

Video
5/26/2021
Town Hall May 26 2021

RADM Anne Swap will discuss the National Capital Region's response to COVID-19

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | Direct Reporting Markets

MHS Town Hall, May 12, 2021

Video
5/12/2021
MHS Town Hall, May 12, 2021

Tune in for another MHS and Military OneSource Town Hall with the Walter Reed Army Institute of Research

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Coronavirus & the MHS Response | COVID-19 Vaccine Efforts

Donate Blood: It's Mission Critical

Video
4/21/2021
Donate Blood: It's Mission Critical

The pandemic has affected nearly every part of our lives, including reductions in blood donations. Find a military blood donor center today to donate blood in a safe environment where we take all precautions against COVID-19.

Recommended Content:

Coronavirus and the COVID-19 Vaccine | Armed Services Blood Program | Coronavirus & the MHS Response

TRICARE | COVID-19 Vaccine | Together, We Are Stronger

Video
3/15/2021
TRICARE | COVID-19 Vaccine | Together, We Are Stronger

In the past year, we've faced challenges, and we've done it with courage. Now, hope is on the horizon. Get vaccinated, and let's take care of each other. Together, we are stronger: www.tricare.mil/CovidVaccine

Recommended Content:

COVID-19 Vaccine Efforts | Coronavirus & the MHS Response | Coronavirus and the COVID-19 Vaccine
<< < 1 2 3 4 > >> 
Showing results 1 - 15 Page 1 of 4
Refine your search
Last Updated: September 27, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery