Back to Top Skip to main content Skip to sub-navigation

Keesler uses post-vaccine waiting period to identify routine care gaps

Military health personnel wearing a face mask administering the COVID-19 vaccine Air Force Master Sgt. La'Kisha Mays, 81st Healthcare Operations Squadron medical specialties flight chief, administers the COVID-19 vaccine to Air Force Col. (Dr.) Wayne Latack, 81st Medical Group internal medicine residency program director, at Keesler Medical Center (Photo by: Air Force Senior Airman Kimberly Mueller, 81st Training Wing Public Affairs).

Recommended Content:

COVID-19 Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Adaptation has been a common theme over the past year, especially within the medical community.

A perfect example is at Keesler Medical Center on Keesler Air Force Base in Biloxi, Mississippi. During the Centers for Disease Control and Prevention's recommended 15-minute waiting period after a COVID-19 vaccines is given, staff here have been talking to patients about making appointments for routine care that may have been missed due to increased focus on the virus.

Using CarePoint, the Defense Health Agency's information delivery portal, Keesler personnel look at the medical records of each patient who comes in for a vaccine and note whether they are behind on routine care. They then use the waiting period required after vaccination to speak with patients who are behind, make an appointment on the spot, or refer them to another clinic if they don't have appointments readily available.

The process was the brainchild of Air Force Col. (Dr.) Assy Yacoub, chief of medical staff for the 81st Medical Group, located at Keesler. It was facilitated by health care integrators Air Force Lt. Col. Wanda Stauffer and Air Force Lt. Col. Clementine Duke after discussions with DHA leadership regarding what could be done about COVID-19's impact on routine medical care across the enterprise.

"We had a need to improve our contact numbers with our patients, getting their overdue preventative screenings done, and this seemed like a prime opportunity," said Stauffer. "Our nurses were in place the very next day, and we've assisted more than 1,500 patients since the end of January."

Stauffer said the fact that vaccinations are done by appointment at Keesler allows them to review individuals' records before their arrival and address any issues with the beneficiaries on-site.

"We're then looking at the appointment list for the COVID vaccine line that we get from CarePoint, and it tells us what items people are overdue for," said Stauffer. "Out of 300 people that may be coming in on a given day, we sort that list into people who are overdue for items like breast, cervical and colon cancer screenings, and hemoglobin A1c tests for diabetics."

After vaccines are administered and the waiting period is over, patients are directed to a nurses' station where any outstanding issues are discussed, appointments are booked, or they are referred to their primary care manager.

"There have been several issues caught that wouldn't have been had we not been doing this," said Stauffer.

Additional benefits of this process are that personnel at Keesler have been able to both encourage individuals who are not primary patients of the medical center to resume their normal medical care, as well as to request information from patients who may have had appointments at outside facilities and update their records.

"Right now, we've had about 175 patients who have completed procedures that we didn't have records of," said Stauffer.

People have either been putting off other routine medical care out of fear of going to a medical facility during the pandemic or simply because there hasn't been enough personnel to perform that routine care.

Now that resources are becoming available, it is extremely important that military medical treatment facilities and the medical community at large, as well as individuals, begin to re-focus on things that have gone overlooked during the pandemic, Stauffer said.

"When COVID started, facilities didn't want people in the building that didn't need to be there due to risk of infection. A lot of care was put off by patients and medical facilities," said Stauffer. "This may be the first time a person has been in a medical facility since the pandemic started, so it's also the perfect opportunity to identify what may have been missed, especially now that the vaccine is relieving some of that fear."

The success of Keesler's process is in the numbers.

"We've had around 600 patients who have either had appointments scheduled or have been given instructions to make appointments, and we try to schedule as many in-person as we can," said Stauffer.

Keesler plans to continue this process throughout its vaccination effort.

You also may be interested in...

DHA leadership recognizes, advances 60th MDG mission

Article
5/14/2021
Army Lt. Gen. Ronald Place visits Travis Air Force Base

DHA leadership visit 60th Medical Group at Travis AFB.

Recommended Content:

Coronavirus | COVID-19 Vaccine Toolkit | MHS GENESIS

Teamwork, adaptability, service – MTFs shine during COVID-19 pandemic

Article
5/14/2021
People at screening area

MHS readiness was put to the test at the onset of the COVID-19 pandemic, in early 2020.

Recommended Content:

May Toolkit | May Military and Health Observances | COVID-19 Vaccine Toolkit | Coronavirus

Join Us!! Sixth Live COVID-19 Town Hall

Article
5/12/2021
Image describing today's Town Hall with Dr. Paul Scott and COL Clinton K. Murray, MD.  They are with the Walter Reed Army Institute of Research, and will discuss COVID-19 Vaccine Advancement and Trials.

Join us for today's Town Hall with Dr. Paul Scott and COL Clinton K. Murray, MD. They are with the Walter Reed Army Institute of Research, and will discuss COVID-19 Vaccine Advancement and Trials.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

MHS Town Hall, May 12, 2021

Video
5/12/2021
MHS and Military OneSource COVID-19 Townhall, Walter Reed Army Institute of Research, Wednesday 12 May

Tune in for another MHS and Military OneSource Town Hall with the Walter Reed Army Institute of Research

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Is It Allergies or COVID-19?

Infographic
5/11/2021
Infographic that describes the difference between symptoms of allergies and those related to COVID-19

This Infographic provides a chart that outlines how to tell the difference between COVID-19 and allergy symptoms

Recommended Content:

Symptoms of COVID-19 | Coronavirus | COVID-19 Vaccine Toolkit

DHA-PI 6205.01: Medical Logistics Guidance for the DoD Coronavirus Disease 2019 (COVID-19) Vaccination Program

Policy

This Defense Health Agency-Procedural Instruction (DHA-PI), based on the authority of References (a) and (b), and in accordance with the guidance of References (c) through (n), establishes the Defense Health Agency's (DHA's) procedures for ordering, receiving, and managing COVID-19 Vaccines inventory and ancillary kits.

Navy nurse steps into Jacksonville community for COVID-19 vaccinations

Article
5/7/2021
Military health personnel wearing face mask discussing the COVID-19 vaccine program

Navy Cmdr. Glenn “Pete” Bradford is aiding the underserved Jacksonville community in COVID-19 vaccination mission

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Line Leader Presentation (PDF)

Publication
5/7/2021

This document is identical to the PowerPoint presentation for line leader reference and use.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Reasons to Choose a COVID-19 Vaccine Fact Sheet

Publication
5/7/2021

Leaders and public affairs officers can share this information across channels to continue the vaccine confidence conversation.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Line Leader Presentation PPT

Publication
5/7/2021

Leaders across the Department can leverage this briefing deck to discuss COVID-19 vaccines with their troops. Don't forget to reference speaker notes and to personalize the title slide!

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Presentation Companion

Publication
5/7/2021

Leaders and public affairs officers may reference this document. It can be shared with commands to support briefings, or distributed independently to share facts about COVID-19 vaccines.

Recommended Content:

COVID-19 Vaccine Toolkit | Coronavirus | COVID-19 Vaccine Efforts

Nurse and Tech Week: Air Force airmen are battle-tested and ready

Article
5/6/2021
12 COVID-19 patients aboard a C-17 Globemaster III aircraft

For the past year, Air Force nurses and medical technicians have found themselves on the front lines in the battle against the COVID-19 disease.

Recommended Content:

COVID-19 Vaccine Toolkit | National Nurses Week | Technology | Nurses Week | May Toolkit | Coronavirus

DHA, HA leaders discuss MHS Transformation at AHA panel

Article
5/6/2021
Military personnel talking at a podium

Army Lt. Gen. (Dr.) Ronald Place and Dr. Terry Adirim discussed MHS Transformation, MHS GENESIS, and highlighted the DHA’s response to COVID-19 in a virtual roundtable hosted April 12 by the American Hospital Association.

Recommended Content:

MHS GENESIS | MHS Transformation | Genesis of MHS GENESIS | Coronavirus

EACH celebrates National Nurses Week with a reflection on the pandemic

Article
5/6/2021
Military health personnel inputting information into a computer

Evans Army Community Hospital celebrates National Nurses Week 2021.

Recommended Content:

National Nurses Week | Nurses Week | Coronavirus | COVID-19 Vaccine Toolkit

DHA-IPM 20-004: Department of Defense (DoD) Coronavirus Disease 2019 (COVID-19) Vaccination Program Implementation

Policy

This Defense Health Agency (DHA) Interim Procedures Memorandum (IPM), based on the authority of References (a) through (d), and in accordance with the guidance cited in References (e) through (aa), establishes the DHA’s procedures to implement instructions, assign responsibilities, and prescribe procedures for the COVID-19 Vaccination Program. This DHA-IPM applies to DHA, DHA Components (activities under the authority direction, and control of the DHA), Military Departments (MILDEP), and the United States Coast Guard (CG). This DHA-IPM cancels and replaces DHA-IPM 20-004, “Department of Defense (DoD) Coronavirus Disease 2019 (COVID-19) Vaccination Program Implementation,” December 13, 2020.

<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 33

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.