Back to Top Skip to main content Skip to sub-navigation

Keesler uses post-vaccine waiting period to identify routine care gaps

Military health personnel wearing a face mask administering the COVID-19 vaccine Air Force Master Sgt. La'Kisha Mays, 81st Healthcare Operations Squadron medical specialties flight chief, administers the COVID-19 vaccine to Air Force Col. (Dr.) Wayne Latack, 81st Medical Group internal medicine residency program director, at Keesler Medical Center (Photo by: Air Force Senior Airman Kimberly Mueller, 81st Training Wing Public Affairs).

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts

Adaptation has been a common theme over the past year, especially within the medical community.

A perfect example is at Keesler Medical Center on Keesler Air Force Base in Biloxi, Mississippi. During the Centers for Disease Control and Prevention's recommended 15-minute waiting period after a COVID-19 vaccines is given, staff here have been talking to patients about making appointments for routine care that may have been missed due to increased focus on the virus.

Using CarePoint, the Defense Health Agency's information delivery portal, Keesler personnel look at the medical records of each patient who comes in for a vaccine and note whether they are behind on routine care. They then use the waiting period required after vaccination to speak with patients who are behind, make an appointment on the spot, or refer them to another clinic if they don't have appointments readily available.

The process was the brainchild of Air Force Col. (Dr.) Assy Yacoub, chief of medical staff for the 81st Medical Group, located at Keesler. It was facilitated by health care integrators Air Force Lt. Col. Wanda Stauffer and Air Force Lt. Col. Clementine Duke after discussions with DHA leadership regarding what could be done about COVID-19's impact on routine medical care across the enterprise.

"We had a need to improve our contact numbers with our patients, getting their overdue preventative screenings done, and this seemed like a prime opportunity," said Stauffer. "Our nurses were in place the very next day, and we've assisted more than 1,500 patients since the end of January."

Stauffer said the fact that vaccinations are done by appointment at Keesler allows them to review individuals' records before their arrival and address any issues with the beneficiaries on-site.

"We're then looking at the appointment list for the COVID vaccine line that we get from CarePoint, and it tells us what items people are overdue for," said Stauffer. "Out of 300 people that may be coming in on a given day, we sort that list into people who are overdue for items like breast, cervical and colon cancer screenings, and hemoglobin A1c tests for diabetics."

After vaccines are administered and the waiting period is over, patients are directed to a nurses' station where any outstanding issues are discussed, appointments are booked, or they are referred to their primary care manager.

"There have been several issues caught that wouldn't have been had we not been doing this," said Stauffer.

Additional benefits of this process are that personnel at Keesler have been able to both encourage individuals who are not primary patients of the medical center to resume their normal medical care, as well as to request information from patients who may have had appointments at outside facilities and update their records.

"Right now, we've had about 175 patients who have completed procedures that we didn't have records of," said Stauffer.

People have either been putting off other routine medical care out of fear of going to a medical facility during the pandemic or simply because there hasn't been enough personnel to perform that routine care.

Now that resources are becoming available, it is extremely important that military medical treatment facilities and the medical community at large, as well as individuals, begin to re-focus on things that have gone overlooked during the pandemic, Stauffer said.

"When COVID started, facilities didn't want people in the building that didn't need to be there due to risk of infection. A lot of care was put off by patients and medical facilities," said Stauffer. "This may be the first time a person has been in a medical facility since the pandemic started, so it's also the perfect opportunity to identify what may have been missed, especially now that the vaccine is relieving some of that fear."

The success of Keesler's process is in the numbers.

"We've had around 600 patients who have either had appointments scheduled or have been given instructions to make appointments, and we try to schedule as many in-person as we can," said Stauffer.

Keesler plans to continue this process throughout its vaccination effort.

You also may be interested in...

Appenzeller emphasizes: Get COVID-19 vaccine, no matter where

Article
4/16/2021
Military personnel explaining forensic equipment

The DHA’s Combat Support assistant director had some direct and encouraging words about the military’s COVID-19 vaccine rollout to date.

Recommended Content:

Coronavirus | COVID-19 Vaccine Toolkit

Got Your 6 - April 16, 2021

Video
4/16/2021
Video screen image for the April 16, 2021 Got Your Six video

"Got Your 6" is TRICARE's COVID-19 vaccine video series that delivers important information and updates, three times a month. It includes the latest information about DoD vaccine distribution, the TRICARE health benefit, and vaccine availability for a DoD-affiliated, and TRICARE beneficiary audience.

Recommended Content:

COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Tele-critical care will play increased COVID-19 response role in 2021

Article
4/15/2021
Infographic that says "202 tele-critical care successes will help 2021 COVID19 response"

Virtual health and particularly tele-critical care for critically ill patients assumed frontline roles in sustaining care while keeping beneficiaries and health care teams safe.

Recommended Content:

Coronavirus | Military Health System Transformation

Join Us!! Third COVID-19 Townhall Update with Major General George Appenzeller!

Article
4/13/2021
MHS and Military OneSource COVID-19 Townhall, with Major General (Dr.) George N. Appenzeller.  Wednesday, 14 April, 1 PM ET

Join us for the MHS' Third COVID-19 Townhall with Major General George Appenzeller

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Public health remains an integral part in the fight against COVID

Article
4/9/2021
Infographic featuring health personnel wearing face shields and mask with "National Public Health Week" across the top of the picture

The pandemic has highlighted a need to provide more advanced training on infection prevention and control.

Recommended Content:

Sexual Assault Awareness & Prevention Toolkit | Public Health | Coronavirus | COVID-19 Vaccine Toolkit

DOD surpasses 2 million COVID-19 vaccines worldwide

Article
4/9/2021
Military health personnel wearing a face mask and a face shield giving the COVID-19 vaccine

The DOD hit the 2 million mark for vaccinations worldwide just a month after the 1 million milestone.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Got Your 6 - April 6, 2021

Video
4/6/2021
Image of soldier for the April 6, 2021 "Got Your Six" video

"Got Your 6" is TRICARE's COVID-19 vaccine video series that delivers important information and updates, three times a month. It includes the latest information about DoD vaccine distribution, the TRICARE health benefit, and vaccine availability for a DoD-affiliated, and TRICARE beneficiary audience.

Recommended Content:

COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Children’s well-being contributes immeasurably to force readiness

Article
4/6/2021
Military personnel wearing face mask in the back of a truck

The Defense Health Agency joins in celebrating military children during Month of the Military Child, observed in April, and always.

Recommended Content:

Children's Health | Coronavirus | Month of the Military Child Toolkit | Month of the Military Child Image Library

Telemedicine advances put to the test during pandemic

Article
4/1/2021
Uniformed service member stands behind wall of computer screens

COVID-19 has led to the need for physical distancing and has overwhelmed the capacities of health systems, compelling many to adopt telehealth solutions.

Recommended Content:

Technology | Research and Innovation | Coronavirus | COVID-19 Vaccine Toolkit

Lovell FHCC staff steps up to create formidable COVID-19 team

Article
3/30/2021
Military health personnel preparing to administer the COVID-19 vaccine

The COVID-19 vaccination effort at the Capt. James A. Lovell Federal Health Care Center in North Chicago, Illinois, has brought out the best in staff.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

DOD healthcare leaders give COVID-19 update, praise DHA personnel

Article
3/30/2021
Picture of Director Army Lt. Gen. (Dr. Ronald Place providing a COVID-19 update at  the Pentagon

Dr. Terry Adirim and Army Lt. Gen. (Dr.) Ronald Place provide update on COVID-19 vaccination progress and offer thanks to MHS workers for their contributions.

Recommended Content:

Coronavirus | COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

Dover Air Force Base features ‘Park ‘N Pickup’ pharmacy

Article
3/26/2021
Picture of prescription sitting on a counter

Due to the increased need for patient safety, the 436th Medical Group pharmacy at Dover Air Force Base has implemented a Park ‘N Pickup process.

Recommended Content:

Brain Injury Awareness Toolkit | Coronavirus | Patient Safety

Got Your 6 - March 26, 2021

Video
3/26/2021
Got Your 6 - March 26, 2021

"Got Your 6" is TRICARE's COVID-19 vaccine video series that delivers important information and updates, three times a month. It includes the latest information about DoD vaccine distribution, the TRICARE health benefit, and vaccine availability for a DoD-affiliated, and TRICARE beneficiary audience.

Recommended Content:

COVID-19 Vaccine Efforts | COVID-19 Vaccine Toolkit

TAB A MEO COVID19 Medical Coding Policy

Policy

Memorandum for DHA Staff - Military Medical Treatment Facilities to Implement Updated DHA COVID-19 Medical Coding Policy

  • Identification #: N/A
  • Date: 3/25/2021
  • Type: Memorandums
  • Topics: Coronavirus

DHA COVID19 Medical Coding PolicyV5 1v

Policy

Establishes the DHA procedures to standardize the coding for Coronavirus 2019 (COVID-19) within military medical treatment facilities (MTFs). This memorandum replaces DHA-Policy Memorandum 20-003 of July 1, 2020. Attachment 1 was updated to include the 2021 procedure and diagnosis codes for COVID-19, including the new vaccination and treatment codes.

  • Identification #: 20-003
  • Date: 3/25/2021
  • Type: Memorandums
  • Topics: Coronavirus
<< < ... 6 7 8 9 10  ... > >> 
Showing results 76 - 90 Page 6 of 35

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.