Back to Top Skip to main content Skip to sub-navigation

Coast Guard set to roll out new electronic health record system soon

Hands typing on a computer Coast Guardsman Petty Officer 2nd Class Andrew Guthrie, an information systems technician at the Base Seattle Electronic Support Detachment, works at his desk at Coast Guard Base Seattle, March 3, 2015. Guthrie was one of three Coast Guard members presented with the Copernicus Award in 2015, for his work in fiscal year 2014 (Photo by: Coast Guardsman Petty Officer 3rd Class Amanda Norcross).

Recommended Content:

Electronic Health Record: MHS GENESIS

The Coast Guard's electronic health records solution, MHS GENESIS, is officially expanding from four pilot sites to 14 clinics and 17 sickbays as the Pacific Area rollout prepares to go live at the end of August 2021. The wave deployment is a six-month long effort to collaborate with and train clinical staff to adopt the MHS GENESIS system within their clinics and sickbays.

"As we prepare to expand MHS Genesis beyond our pilot sites, I want to take the opportunity to thank the patients for their flexibility and our clinical staff for their diligence in making this project possible," said Coast Guard Rear Adm. Dana Thomas, director of Health, Safety, and Work-Life. "This effort is a huge undertaking under normal circumstances, and it is tremendous while in the midst of a pandemic."

Thomas is responsible for the Coast Guard's health care system of 43 clinics and 124 ashore and afloat sick bays. She added, "It demonstrates the Coast Guard's recognition that electronic health records are a valuable resource for our members and their families."

MHS GENESIS will provide a modern health record system for the Coast Guard's active duty personnel, reservists, and other beneficiaries who are eligible to receive care through the Coast Guard Health Service program. MHS GENESIS will streamline accessing and sharing patient information and will enhance patient record retrieval accuracy and facilitate the seamless exchange of health care information between many providers.

For example, a service member will have a single, comprehensive record shared and accessible between the Department of Defense, Veteran Affairs, and authorized commercial health care providers. Records are created at the time an individual becomes eligible for military healthcare (either as a dependent or newly accessed service member) and will extend through separation or retirement into veteran status for receipt of care through the Veterans' Health Administration.

The MHS GENESIS rollout began August 29, 2020, when all four West Coast pilot sites successfully launched the new electronic health record system. Training Center Petaluma Clinic, Base Alameda Clinic, Air Station Sacramento Clinic, and the Maritime Safety and Security Team 91105 San Francisco Ashore Sickbay were chosen as the four pilot sites due to the wide array of services performed and their proximity to the DOD sites currently launching the system.

MHS GENESIS features more than 40 different medical, dental, and pharmacy-specific solutions. This includes applications, interfaces, and modules utilized by physicians, optometrists, nurses, physical therapists, and other provider types to document, track and coordinate health care. Additionally, pharmacies will electronically receive the necessary prescription and clinical information for efficient order entry, refill, and dispensing processes. Another application within MHS GENESIS, Dentrix, is an all-inclusive dental record, treatment plan and appointment book solution enhancing the delivery of dental care to eligible beneficiaries.

Coast Guard Lt. Cmdr. Swati Singh, chief medical informatics officer, assigned to play a lead role in the eHRa program said, "MHS GENESIS is a great tool for collaborating with other providers and support staff. Our providers can look forward to having access to notes from across the Military Health System, to include geographically distanced Coast Guard clinics, about the various aspects of our patient's health, such as mental health, pharmacy, and dental details. MHS GENESIS will allow our medical staff to get a comprehensive picture of our patient's health, which in turn, will ensure we provide the best care."

Patients will find that MHS GENESIS enables more self-service access to their healthcare information. Once members are registered within MHS GENESIS system, they will have 24/7 secure access to personal health information and lab results through Patient Portal. The portal allows for the exchange of messages with providers and medical staff, prescription renewal requests, review of clinical notes, and certain lab and test results. Users can even access patient health education materials related to health concerns and medications.

Patients should expect to get information on how to access the patient portal and prepare for MHS Genesis in summer 2021 for members assigned within the Pacific Area and fall 2021 for members assigned within the Atlantic Area.

Coast Guard Master Chief Petty Officer Cynthia Moneda, a patient at a MHS GENESIS pilot site shared her experience, "Once I accessed the system [MHS GENESIS Patient Portal], I was surprised to see how easy it was to navigate through the different dashboard items and drop-down menus. Also, when I had a question about my referral, I was able to email the provider [care team] directly and included the necessary attachments."

The Coast Guard will continue to maintain paper records for a two to three-year period until all records are digitized. Sites with MHS GENESIS will transition to documenting within the system and new information will not be added to paper records. The eHRa team notes that leading up to deployment, there will be a period where appointment times may be longer as clinic staff build their familiarity with the system, new workflows, and processes.

"The process of transitioning the Coast Guard's health records from paper to electronic is a tremendous undertaking. We will ensure that the rollout of MHS GENESIS to the Pacific and Atlantic waves goes as smoothly as possible," said Willie Davis, the eHRa program manager. "We learned a lot from our pilot sites and we have overcome a number of challenges initially faced during their deployment. At the end of the day, the care of our patients will be improved and that makes this transition worth doing."

The Atlantic Wave is scheduled to begin deployment activities in May with a MHS GENESIS go-live date, targeted for November 2021. The wave will cover 26 clinics and 48 sickbays.

You also may be interested in...

LANT Area Members: it’s your turn to receive your electronic health record

Article Around MHS
Military personnel looking at a computer

MHS GENESIS, the Coast Guard’s new electronic health record solution deployed to the Coast Guard’s 26 clinics and 48 sickbays in the Atlantic Area last week.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Future Patient Health Education Portal Will Be “Source of Truth”

Military personnel typing on a computer

DHA is prototyping a Virtual Education Center solution to provide vetted patient information in an easily accessible online resource, aimed at providing quick and consistent answers to questions that inevitably arise between medical appointments.

Recommended Content:

Ready Reliable Care | Defense Health Agency Strategy | Electronic Health Record: MHS GENESIS | MHS GENESIS

MHS GENESIS ‘Super Users’ Fuel MTF Transformations

Military personnel cutting the cord during the system's launch

The MHS GENESIS Super User is the fuel that drives our MTFs’ organizational transformation.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS Toolkit | MHS GENESIS

MHS GENESIS: New electronic health record coming soon to the San Antonio Market

Article Around MHS
A woman looks at her computer monitor.

The San Antonio Market will transition to the new electronic health record system – known as MHS GENESIS – in January 2022.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS | Genesis of MHS GENESIS

MHS GENESIS: A new era of electronic healthcare record keeping

Article Around MHS
Col. Stephanie Ku, 15th Medical Group commander, cuts a cord with 15th MDG members and Military Health System Genesis project integrators during the MHS Genesis launch ceremony at Joint Base Pearl Harbor-Hickam, Hawaii, Sept. 25, 2021.

The new electronic health record provides enhanced and secure technology to manage health information and is intended to serve as a focal point for all military branches.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Yes, You Can Still Get Old Medical Records after MHS GENESIS Transition

Image of the back of a man scanning IT equioment

As the Military Health System rolls out a standardized electronic health record, MHS GENESIS, across all Defense Health Agency-managed military medical treatment facilities, legacy patient records are kept in the Joint Longitudinal Viewer application.

Recommended Content:

Electronic Health Record: MHS GENESIS | Genesis of MHS GENESIS | HIPAA Information Papers

MHS GENESIS: Coming Soon to a Hawaii MTF Near You

A naval doctor works on the new MHS GENESIS EHR.

Wave TRIPLER to go-live in Hawaii.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Coast Guard launches electronic health record system in Pacific Area

Coast Guard medical personnel using MHS GENESIS

U.S. Coast Guard launches electronic health record system in Pacific Area, and moves from paper records to a new EHR.

Recommended Content:

MHS GENESIS Toolkit | Electronic Health Record: MHS GENESIS | MHS GENESIS

Federal leaders highlight electronic health record changes at HIMSS

Federal leaders being interviewed

The new Federal electronic health record delivers data to healthcare teams wherever a patient receives treatment.

Recommended Content:

Technology | Federal Electronic Health Record Modernization (FEHRM) Program Office | Electronic Health Record: MHS GENESIS

Retinopathy of Prematurity, Important Focus for Military Eye Doctors

Health personnel conducting a morning assessment on an infant

Retinopathy of Prematurity is a little-known disease with big risks.

Recommended Content:

Children's Health | Electronic Health Record: MHS GENESIS | Centers of Excellence

Leadership Discusses Lessons Learned from Latest MHS GENESIS Waves

Military personnel during a virtual round table discussion

Representatives from PEO DHMSM, FEHRM, and the MHS provide an update on the progress and lessons learned since the most recent deployment of MHS GENESIS.

Recommended Content:

Electronic Health Record: MHS GENESIS | Military Health System Transformation

MHS Minute May 2021

Image of MHS Minute Carousel

In this month's MHS Minute, the DHA's commitment to transforming military health continues. The DHA officially established the Tidewater market in SE Virginia, serving over 200,000 patients. The MHS is standing up 19 markets like Tidewater to allow healthcare providers to better meet the needs of their patients by improving coordination between facilities in the area.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS | Health Readiness | MHS GENESIS

Peer-to-peer Pay-It-Forward program paying dividends for MHS GENESIS

Military health personnel learning how to use MHS GENESIS

The Defense Health Agency’s Pay It Forward program was designed to leverage the experience of those who had gone through the congressionally ordered changeover to MHS GENESIS to help new users. It’s working.

Recommended Content:

Electronic Health Record: MHS GENESIS

DHA Director visits MCAGCC to hear from the ‘Boots on the Ground’

Military personnel wearing face masks walking

DHA Director visits Marine Corps Air Ground Combat Center Twentynine Palms.

Recommended Content:

Electronic Health Record: MHS GENESIS | Military Health System Transformation | Coronavirus | COVID-19 Vaccine Toolkit

DHA leadership recognizes, advances 60th MDG mission

Army Lt. Gen. Ronald Place visits Travis Air Force Base

DHA leadership visit 60th Medical Group at Travis AFB.

Recommended Content:

Coronavirus | COVID-19 Vaccine Toolkit | Electronic Health Record: MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 6

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.