Back to Top Skip to main content Skip to sub-navigation

Leadership Discusses Lessons Learned from Latest MHS GENESIS Waves

Image of Military personnel during a virtual round table discussion. Click to open a larger version of the image. Army Maj. Gen. (Dr.) George "Ned" Appenzeller (left), DHA’s assistant director for combat support, and Holly Joers, acting program executive officer for DHA’s Defense Health Care Management Systems Modernization, answer questions during a virtual media roundtable June 10 (Photo by: Jacob Moore, MHS Communications).

Recommended Content:

Electronic Health Record: MHS GENESIS | Military Health System Transformation

The Defense Health Agency’s Program Executive Office for Defense Health Care Management Systems Modernization (PEO DHMSM) held a virtual media roundtable in Arlington, Virginia, June 10. The event allowed representatives from PEO DHMSM, the Federal Electronic Health Record Modernization Office (FEHRM), and the Military Health System to provide an update on the progress and lessons learned since the most recent deployment of MHS GENESIS to an additional 25 military treatment facilities April 24.

First rolled out at MTFs in the Pacific Northwest in 2017, MHS GENESIS provides a single common electronic medical record for service members, veterans, and military family members. It is scheduled to be fully operational throughout the Department of Defense by the end of 2023.

"As of May, with the completion of Wave SAN DIEGO and Wave CARSON+, MHS GENESIS is now operational across 16 states, with more than 600 locations and approximately 42,000 active users, which accounts for 30% of our total deployment" said Holly Joers, acting program executive officer for DHMSM, the office responsible for acquisition, oversight, and deployment of MHS GENESIS. "It's worth noting that with the deployment of Wave CARSON+, we more than doubled our footprint in a single day and DOD remains on schedule for completion at the end of 2023."

Joers pointed out several examples of progress throughout the MHS that can be directly attributed to the deployment of MHS GENESIS, including:

  • The ability to treat premature newborns with real-time decision support in critical moments
  • Improving the ability to track the health of service members while transitioning between duty stations
  • Reducing follow-on visits to manage prescriptions and ensuring medications are re-stocked in a timely manner
  • Enhancing training recruit readiness, including the administration of COVID-19 vaccines

"These examples showcase how using a modern personal health record continues to improve the health outcomes and general well-being of our U.S. military personnel and their families," said Joers.

The most recent wave of MTFs provided a variety of lessons learned, she said, including geographic concerns.

"For every deployment, we take stock of lessons learned and identify things that can make us more efficient," she said. "CARSON+ was a combination of two waves that were originally planned to go at the same time. We were able to go across 25 MTFs and 12 states at the same time. It was our broadest geographic range to date. This was a really good experience for us to learn how to navigate those geographic challenges."

It also emphasized how PEO DHMSM could best leverage virtual support and their Pay-It-Forward campaign for MHS GENESIS, utilizing people who have already used the system to help their peers understand and adopt the system. Due to the scope of deploying MHS GENESIS worldwide across DOD MTFs, much of the virtual training, now a necessity, was planned prior to the COVID-19 pandemic.

One of the greatest advantages MHS GENESIS brings end users, both medical personnel and patients, is standardization.

"The standardization of workflows and processes across the enterprise is one of the most important things about this system," said Army Maj. Gen. (Dr.) George "Ned" Appenzeller, DHA's assistant director for combat support. "This is where we drive not only standard practices from a patient perspective, but also providers, technicians, and pharmacists. Everything is done the same everywhere."

This results in a higher quality of patient care, said Appenzeller.

"You're not re-learning things every time you go somewhere else," he said. "Because things are done the same way everywhere, safety and the care of our patients - the people we take care of - is improved."

The successful sharing of information and lessons learned during the deployment of MHS GENESIS hasn't been limited to the DOD, said FEHRM Director Bill Tinston.

"From the FEHRM and joint perspective, it was pretty amazing to see the power of having the three departments - the Department of Veterans Affairs, the DOD, and Homeland Security with the Coast Guard - who went live at the height of the COVID crisis," he said. "They had to bring these virtual training delivery techniques to the table - that informed what VA and DOD did next. Having the three organizations "cross-fertilizing" one another has been really helpful throughout this process."

Appenzeller said the key to any successful transition is learning as it progresses.

"There's always more to learn, but I think what we're learning as we transition is it's less drastic each time. Every time we do something new, we find things we can do better," he said.

You also may be interested in...

Winn ACH prepares to transition to MHS GENESIS

Article Around MHS
5/4/2022
Military Health Personnel in Army hospital

U.S. Army Medical Department Activity Fort Stewart – Hunter Army Airfield healthcare continues to prepare to transition healthcare records to the new Department of Defense system - Military Health System GENESIS.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

New MHS GENESIS Capabilities Deployed at BAMC and LACKLAND

Article
5/3/2022
Trauma personnel receive an extracorporeal membrane oxygenation or ECMO patient into the Emergency Department at Brooke Army Medical Center, Joint Base San Antonio-Fort Sam Houston, Texas, Jan. 24, 2022. MHS GENESIS new functionalities support BAMC’s Level I Trauma Center. (Photo: Corey Toye, Brooke Army Medical Center)

Wave BAMC and Wave LACKLAND simultaneously deployed the new single common federal electronic health record (EHR), which the DOD calls MHS GENESIS. With these Waves, the DOD activated over 11,000 new MHS GENESIS users.

Recommended Content:

Electronic Health Record: MHS GENESIS | Program Executive Office, Defense Healthcare Management Systems | In the Spotlight

C-Suite's Culture of Care

Article
4/27/2022
U.S. Army Brig. Gen. Clinton Murray (right), Brooke Army Medical Center commanding general and an infectious disease physician, and Dr. Evan Renz, deputy to the commander for quality and safety and a general surgeon, stop to compare notes during Saturday morning rounds at BAMC on Joint Base San Antonio-Fort Sam Houston, Dec. 18, 2021. (Courtesy Photo)

It can be a balancing act, but senior leaders at Brooke Army Medical Center make it a priority to carve out time for clinical care.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS

MHS GENESIS: Commanders Say Electronic Health Records Foster Improved Care

Article
4/20/2022
An Army soldier and patient actor sports a mock impalement while providing simulated medical information to test out a new electronic medical record system designed to virtually document medical encounters in the field. The mock scenario was part of the U.S. Navy’s Rim of the Pacific exercise in 2018. (Photo: Ana Allen, U.S. Army)

MHS GENESIS improves health care for military beneficiaries across the enterprise.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS

MHS GENESIS Now Deployed at 66 of 138 Military Hospital and Clinic Commands

Article
4/8/2022
Air Force Col. Dolphis Hall, 4th Medical Group commander, left, and Chief Master Sgt. Kaleah Belin, 4th MDG senior enlisted leader, pose for a photo at the Thomas Koritz Medical Clinic at Seymour Johnson Air Force Base, North Carolina, March 19, 2022. (Photo: Air Force Senior Airman Kimberly Barrera)

MHS GENESIS is now live at Waves Bragg and Wave Hood.

Recommended Content:

Electronic Health Record: MHS GENESIS | Military Health System Transformation | MHS GENESIS

MHS GENESIS live at BJACH, JRTC, Fort Polk

Article Around MHS
4/6/2022
Military personnel looking at a computer

At 7 a.m., on March 19, as the day shift assumed their duties MHS GENESIS became the new modernized electronic health record for beneficiaries of Bayne-Jones Army Community Hospital.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

How Health IT Upgrades are Transforming the Military Health System

Article
4/5/2022
Dr. Barclay Butler, the Defense Health Agency’s assistant director of management, spoke at the annual Health Information Management Systems Society conference in Orlando, Florida, in March. (Photo: Claire Reznicek, MHS Communications)

Implementing an Electronic Health Record system is key to modernizing the Military Health System’s patient care.

Recommended Content:

Electronic Health Record: MHS GENESIS | Program Executive Office, Defense Healthcare Management Systems

The New Public Health Director Talks about His Goals for Force Readiness

Article
4/5/2022
Rear Admiral Brandon Taylor of the U.S. Public Health Service Commissioned Corps in dress whites at the 2019 National Independence Day Parade where he represented the U.S. Surgeon General as a presiding official with the other services. Taylor was named in February as the new director of the Defense Health Agency’s Public Health directorate. (Photo: Tanisha Blaise, Armed Forces Health Surveillance Division senior public relations and media specialist)

Rear Adm. Brandon Taylor was recently appointed to be the new director for the Defense Health Agency’s Public Health directorate. In an interview, he discussed how he is approaching his new role, his goals for Public Health within DHA, and the importance of Public Health to a medically ready force and a ready medical force.

Recommended Content:

Public Health | Health Readiness | Military Health System Transformation

MHS Minute: March 2022

Video
3/31/2022
MHS Minute: March 2022

MHS Minute | March 2022

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

BJACH conducts MHS GENESIS exercise ahead of transition

Article Around MHS
3/23/2022
Military personnel during a MHS GENESIS exercise

The Bayne-Jones Army Community Hospital conducted MHS GENESIS mock “go-live” exercises 9, 10 and 11 March at the Joint Readiness Training Center and Fort Polk, Louisiana.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Continuing Implementation for Reform of the Military Health System

Policy

This memorandum directs the continued implementation of the Military Health System organizational reform required by law, extending the authority, direction and control of all military hospitals and clinics not currently under Defense Health Agency authority to the DHA, to include military hospitals and clinics in overseas areas.

NHC Corpus Christi celebrates MHS GENESIS launch

Article Around MHS
2/15/2022
Navy Capt. Jessica Bain, NHC Corpus Christi commanding officer, is joined by Lt. Cmdr. Angelica Garcia, MHS GENESIS site lead, Amber Medina, site integration manager, and Colleen Rock, program integration analyst, to ceremoniously flip the switch, celebrating the full integration of MHS GENESIS, the next-generation electronic health record system , which was launched at the clinic on Jan. 22

Naval Health Clinic Corpus Christi celebrated the launch of the next-generation electronic health record system – MHS GENESIS, with ceremonious flipping of the switch on the clinic’s quarterdeck Feb. 4.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

San Antonio Market successfully launches MHS GENESIS

Article Around MHS
2/4/2022
Military personnel taking notes on MHS GENESIS

After months of training and preparation, the San Antonio Market, to include Brooke Army Medical Center and Wilford Hall Ambulatory Surgical Center, went live with MHS GENESIS in late Jan.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Lejeune medical personnel get ready for a new type of patient care: MHS GENESIS

Article Around MHS
1/20/2022
Military personnel preparing for MHS GENESIS

Naval Medical Center Camp Lejeune beneficiaries. On March 19, 2022, NMCCL will officially transition to using MHS GENESIS, the Military Health System’s new structure for electronic health records, or EHR, for service members, retirees, and their families.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

WBAMC Prepares for MHS GENESIS

Article Around MHS
1/12/2022
MHS GENESIS

William Beaumont Army Medical Center plans to launch MHS GENESIS, a new electronic health record and patient portal, in the summer of 2022.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 16

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.