Skip to main content

Military Health System

How Standing Up Regional Markets is Improving Access to Health Care

Image of Air Force Maj. Megan George, a registered nurse assigned to the 633d Medical Group based at Joint Base Langley-Eustis, Virginia, retrieves medical supplies from a storeroom at Hennepin Healthcare in Minneapolis, Minnesota during COVID-19 response operations, Dec. 7. The DHA has seen early success in replacing deployed personnel in their assigned markets (Photo by Navy Petty Officer 2nd Class Michael H. Lehman). Air Force Maj. Megan George, a registered nurse assigned to the 633d Medical Group based at Joint Base Langley-Eustis, Virginia, retrieves medical supplies from a storeroom at Hennepin Healthcare in Minneapolis, Minnesota during COVID-19 response operations, Dec. 7. The DHA has seen early success in replacing deployed personnel in their assigned markets (Photo by Navy Petty Officer 2nd Class Michael H. Lehman).

Recommended Content:

Military Health System Transformation | DHA Health Care Market Structure | MHS GENESIS: The Electronic Health Record | MHS GENESIS

When the Army deployed a team of doctors from Kentucky to support Afghan refugees last summer, their home installation was initially concerned about the deployments creating gaps in care for pediatric services.  

But those concerns quickly faded after the local director of the Defense Health Agency’s new Southwest Kentucky Market reached out to the DHA’s headquarters to notify military health officials about the deployments’ potential impact on local beneficiaries. 

Within days, the DHA helped to craft a plan to provide additional pediatric care resources and eliminate the risk of any lapses in care for the local market area.

That’s just one example of the benefits of the new regional markets that the DHA formally launched throughout 2021. As of late December, all military medical treatment facilities within the United States are now fully under the authority, direction and control of the Defense Health Agency and the DHA’s network of markets.

The modernizations set in motion in 2021 will optimize care and sharing of medical resources across services and the entire Military Health System, said U.S. Public Health Service Capt. Tracy Farrill, transition director for the DHA Assistant Director for Health Care Administration.

“In situations like this, you have an entire organization to look across, from coast to coast…to find out where they can spare providers,” said Farrill.

“Now, instead of only the Army, Air Force or Navy being available for their beneficiaries, we can consolidate all of our resources.”

Markets are groups of military treatment facilities working together with their TRICARE partners, Veterans Affairs hospitals, other federal health care organizations, private sector teaching hospitals and medical universities, as well as other civilian health care partners in their area.

These markets operate as a single system to support the sharing of patients, staff, budgets, and other functions across facilities to improve readiness, and the delivery and coordination of health services. Congress mandated the creation of the markets to better integrate and improve the efficiency and effectiveness of the entire Military Health System.

In addition to sharing resources to improve care, the new markets will also increase the Military Health System’s ability to standardize care across the country and around the world. That reduces the amount of retraining that medical service members face when changing duty stations.

“They shouldn’t have to learn a new system wherever they [change duty stations]. That’s where the standardization comes into play,” Farrill said.

This system-wide standardization also benefits patients. The new electronic health records system, known as MHS GENESIS, is currently being deployed across the MHS. Once fully deployed this new EHR will standardize care for patients, and many of the administrative tasks.

“With the transition to MHS GENESIS, all the records will be available electronically. If you’re from the East Coast and go to the West Coast, access to care and how you access that care will be the same. You don’t have to learn a whole new process,” Farrill explained.

“How do you get your prescription refills? How do you get into X-ray? How do you make your appointments with your physician? It will all be very similar for the beneficiaries.”

DHA Director Army Lt. Gen. (Dr.) Ronald Place pointed to an example of how standardization is improving care and outcomes. Place noted how the MHS is working to improve maternal health care, specifically the prevention and treatment of post-partum hemorrhaging, or PPH.

PPH is the leading cause of preventable maternal deaths worldwide. Due to increased attention within the MHS, PPH rates among MHS beneficiaries have fallen well below the national average for the civilian health care system. Deaths attributed to PPH among mothers treated in the military health system are about 7.4 deaths per 100,000 live births, significantly lower than the 11.3 reported at non-MHS facilities nationwide.

To further improve care, DHA implemented system-wide protocols for MHS staff.

“The women’s health clinical community came together and looked at the entire peri-partum system, with standardization of appropriate processes along with targeted innovations throughout the enterprise,” said Place.

“That led to a DHA Procedural Instruction that they, the local users, thought was a good idea. We codified it at DHA Headquarters. Ramifications have been significant and important,” Place said.

The DHA will continue to evaluate progress on efficiencies and effectiveness.

“We’ve set the foundation for greater collaboration and resource sharing across military hospitals and clinics representing nearly two-thirds of our current patient encounters,” Place said. 

“We are strengthening the medical readiness we deliver to the Joint Force, standardizing health care delivery processes, and improving the patient experience overall,” he said.

More information about markets and what the MHS transformation means to you and your family can be found here.

While the stand up of local markets is a major milestone for the MHS, the instructional changes should be “seamless” to beneficiaries.

“Nothing changes in the way of providing good healthcare delivery with great outcomes,” Farrill said.

“If anything, beneficiaries should notice an improvement to access and some standardization. But all of this should be going on in the background while they continue to receive the high level of care that we’ve always provided.”

 

You also may be interested in...

San Antonio Market Celebrates First Anniversary as a Unified Health Care System

Article Around MHS
7/20/2022
Two airmen talking.

The San Antonio Market will celebrate its one-year anniversary as a unified military health care system this week.

Recommended Content:

Direct Reporting Markets | Military Health System Transformation

MHS Virtual Education Center Empowers Patients to Improve Outcomes

Article
7/14/2022
Army Col. (Dr.) Maria Molina provides insight on the latest MHS digital resource for patients.

The Defense Health Agency is developing the Virtual Education Center: A web-based library and communications platform that enables providers and patients to access, store, and use vetted MHS education resources more easily than ever before.

Recommended Content:

MHS GENESIS: The Electronic Health Record | Ready Reliable Care | Health Care Technology | MHS GENESIS

MHS GENESIS Live at WBAMC

Article Around MHS
7/7/2022
Military personnel at ribbon cutting ceremony

The Military Health System's new electronic health record, MHS GENESIS, was introduced on June 11 at William Beaumont Army Medical Center and El Paso Market.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

How MHS GENESIS will become essential to patients' health journey

Article
6/21/2022
Dr. Robert Marshall, program director of the Department of Defense Clinical Informatics Fellowship at Madigan Army Medical Center.

Ensuring proper training of both providers and patients is essential for the successful integration and sustainment of MHS GENESIS into MHS care.

Recommended Content:

Health Readiness & Combat Support | Health Care Technology | MHS GENESIS Toolkit | MHS GENESIS: The Electronic Health Record | MHS GENESIS

Patients at Naval Branch Health Clinic Albany can take steps now to prepare for MHS GENESIS ‘Go Live’

Article Around MHS
5/17/2022
MHS GENESIS log on

Naval Branch Health Clinic (NBHC) Albany will transition to the Military Health System’s new electronic health record, MHS GENESIS, on June 11

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

Winn ACH prepares to transition to MHS GENESIS

Article Around MHS
5/4/2022
Military Health Personnel in Army hospital

U.S. Army Medical Department Activity Fort Stewart – Hunter Army Airfield healthcare continues to prepare to transition healthcare records to the new Department of Defense system - Military Health System GENESIS.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

New MHS GENESIS Capabilities Deployed at BAMC and LACKLAND

Article
5/3/2022
Trauma personnel receive an extracorporeal membrane oxygenation or ECMO patient into the Emergency Department at Brooke Army Medical Center, Joint Base San Antonio-Fort Sam Houston, Texas, Jan. 24, 2022. MHS GENESIS new functionalities support BAMC’s Level I Trauma Center. (Photo: Corey Toye, Brooke Army Medical Center)

Wave BAMC and Wave LACKLAND simultaneously deployed the new single common federal electronic health record (EHR), which the DOD calls MHS GENESIS. With these Waves, the DOD activated over 11,000 new MHS GENESIS users.

Recommended Content:

MHS GENESIS: The Electronic Health Record | Program Executive Office, Defense Healthcare Management Systems | In the Spotlight

C-Suite's Culture of Care

Article
4/27/2022
U.S. Army Brig. Gen. Clinton Murray (right), Brooke Army Medical Center commanding general and an infectious disease physician, and Dr. Evan Renz, deputy to the commander for quality and safety and a general surgeon, stop to compare notes during Saturday morning rounds at BAMC on Joint Base San Antonio-Fort Sam Houston, Dec. 18, 2021. (Courtesy Photo)

It can be a balancing act, but senior leaders at Brooke Army Medical Center make it a priority to carve out time for clinical care.

Recommended Content:

Military Health System Transformation | MHS GENESIS: The Electronic Health Record

MHS GENESIS: Commanders Say Electronic Health Records Foster Improved Care

Article
4/20/2022
An Army soldier and patient actor sports a mock impalement while providing simulated medical information to test out a new electronic medical record system designed to virtually document medical encounters in the field. The mock scenario was part of the U.S. Navy’s Rim of the Pacific exercise in 2018. (Photo: Ana Allen, U.S. Army)

MHS GENESIS improves health care for military beneficiaries across the enterprise.

Recommended Content:

Military Health System Transformation | MHS GENESIS: The Electronic Health Record

MHS GENESIS Now Deployed at 66 of 138 Military Hospital and Clinic Commands

Article
4/8/2022
Air Force Col. Dolphis Hall, 4th Medical Group commander, left, and Chief Master Sgt. Kaleah Belin, 4th MDG senior enlisted leader, pose for a photo at the Thomas Koritz Medical Clinic at Seymour Johnson Air Force Base, North Carolina, March 19, 2022. (Photo: Air Force Senior Airman Kimberly Barrera)

MHS GENESIS is now live at Waves Bragg and Wave Hood.

Recommended Content:

MHS GENESIS: The Electronic Health Record | Military Health System Transformation | Secure Patent Portals | MHS GENESIS

MHS GENESIS live at BJACH, JRTC, Fort Polk

Article Around MHS
4/6/2022
Military personnel looking at a computer

At 7 a.m., on March 19, as the day shift assumed their duties MHS GENESIS became the new modernized electronic health record for beneficiaries of Bayne-Jones Army Community Hospital.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

The New Public Health Director Talks about His Goals for Force Readiness

Article
4/5/2022
Rear Admiral Brandon Taylor of the U.S. Public Health Service Commissioned Corps in dress whites at the 2019 National Independence Day Parade where he represented the U.S. Surgeon General as a presiding official with the other services. Taylor was named in February as the new director of the Defense Health Agency’s Public Health directorate. (Photo: Tanisha Blaise, Armed Forces Health Surveillance Division senior public relations and media specialist)

Rear Adm. Brandon Taylor was recently appointed to be the new director for the Defense Health Agency’s Public Health directorate. In an interview, he discussed how he is approaching his new role, his goals for Public Health within DHA, and the importance of Public Health to a medically ready force and a ready medical force.

Recommended Content:

Public Health | Health Readiness & Combat Support | Military Health System Transformation

How Health IT Upgrades are Transforming the Military Health System

Article
4/5/2022
Dr. Barclay Butler, the Defense Health Agency’s assistant director of management, spoke at the annual Health Information Management Systems Society conference in Orlando, Florida, in March. (Photo: Claire Reznicek, MHS Communications)

Implementing an Electronic Health Record system is key to modernizing the Military Health System’s patient care.

Recommended Content:

MHS GENESIS: The Electronic Health Record | Program Executive Office, Defense Healthcare Management Systems

MHS Minute: March 2022

Video
3/31/2022
MHS Minute: March 2022

MHS Minute | March 2022

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS

BJACH conducts MHS GENESIS exercise ahead of transition

Article Around MHS
3/23/2022
Military personnel during a MHS GENESIS exercise

The Bayne-Jones Army Community Hospital conducted MHS GENESIS mock “go-live” exercises 9, 10 and 11 March at the Joint Readiness Training Center and Fort Polk, Louisiana.

Recommended Content:

MHS GENESIS: The Electronic Health Record | MHS GENESIS
<< < 1 2 3 4 5  ... > >> 
Showing results 16 - 30 Page 2 of 15
Refine your search
Last Updated: February 24, 2022
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery