Back to Top Skip to main content Skip to sub-navigation

MHS Virtual Education Center Empowers Patients to Improve Outcomes

Image of Army Col. (Dr.) Maria Molina provides insight on the latest MHS digital resource for patients. Army Col. (Dr.) Maria Molina provides insight on the latest MHS digital resource for patients.

Recommended Content:

Electronic Health Record: MHS GENESIS | Ready Reliable Care | Health Care Technology | MHS GENESIS

As providers, we seek to empower patients to engage in their health care planning and decision-making to help improve outcomes.

To support this aim, the Defense Health Agency is developing the Virtual Education Center (pronounced “vek”). This web-based library and communications platform enables providers and patients to access, store, and use vetted MHS education resources more easily than ever before.

The current prototype is designed to promote a culture of proactive prevention and collaboration through quality education. Over the next three years, the system will be tested and integrated with MHS GENESIS, the Department of Defense’s new electronic health record.

With the VEC, providers and patients can customize personal digital dashboards that provide securely access anywhere and use wherever they are stationed or happen to be. The dashboards enable sharing written, audio, visual, and interactive educational materials in ways that work best for providers and patients alike.

The VEC ensures patients have the awareness, knowledge, and willingness to use MHS education resources effectively. This will help save time, improve processes, and remove barriers to care.

The VEC offers MHS providers opportunities to improve all care, both virtual and in-person. We know patients will have the material, that they won’t lose it, and if they have reviewed it.

The system should increase provider efficiency, decrease meeting times and unnecessary visits, and reduce readmissions and other adverse outcomes related to common diseases. This should help increase patients’ engagement in their care and overall satisfaction with providers.

Quick, Integrated Access

The VEC pulls all MHS educational work into one system so all providers and beneficiaries can access health information validated by the MHS clinical communities.

Providers can pick materials from a variety of sources, such as the VEC’s MHS-wide resource library, materials they created, or materials from their primary facilities.

Eventually, military hospitals and clinics and the DHA will be able to send tailored announcements about events, site-specific resources, and other vital information through the VEC.

Using the VEC is designed to be easy. When I need to share materials with a patient, I go to my VEC dashboard, click on the materials I want to share, enter the patient’s email or phone number, and click Send.

The patient gets the email or text message on the device of their choice and opens a link to access the materials on their dashboard. The system sends reminders to alert the patient of the new message and notifies me when the patient has read the material.

Patients will be able to search the VEC resources, save them to their own folders, and share information just as easily as their providers can with their families and caregivers. These capabilities and others will encourage patients to proactively engage in their own care.

Rollout and Next Steps

The VEC aligns to the MHS’ Ready Reliable Care initiative, and is designed to be the MHS’ first standardized patient education service and content library for military beneficiaries. Work on the Phase One prototype is nearly complete and the MHS is already planning a six-month Phase Two pilot phase for this summer in the San Antonio market.

For the pilot, five military hospitals and clinics will use the VEC prototype and provide feedback to improve the system for Phase Three. Phase Three will aim to achieve full operating capability – including integration with MHS GENESIS – across the MHS within two years.

Going the Extra Mile

MHS providers want to do what's best for patients by giving them all the information they need to make informed decisions.

Instead of having to write down a website, find a QR code, or find information on a patient’s current diagnosis or treatment, providers can quickly and easily send all that material to their patients from the VEC.

For MHS providers, the VEC enables us to go the extra mile that we always want to without increasing our work burden – and helping ensure patients get the care they deserve.

And more importantly, the flow of information through the VEC to patient will be just clicks away.

You also may be interested in...

MHS GENESIS ‘Goes Live’ at Naval Hospital Jacksonville and Branch Health Clinics Jacksonville, Key West, and Mayport

Article Around MHS
9/26/2022
Military personnel pose for picture at NBHC

Naval Hospital (NH) Jacksonville and Naval Branch Health Clinics (NBHC) Jacksonville, Key West, and Mayport have officially launched the Military Health System’s new electronic health record, MHS GENESIS.

Recommended Content:

MHS GENESIS Toolkit | Electronic Health Record: MHS GENESIS

Eglin Hospital transitions to new health records system

Article Around MHS
9/23/2022
MHS GENESIS

The 96th Medical Group goes live with the Defense Health Agency's new health record system here Sept. 24.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

Columbus AFB upgrades to MHS GENESIS

Article Around MHS
9/21/2022
MHS GENESIS

The 14th Flying Training Wing will join nine other military installations scheduled for the launch of the new Military Health System (MHS) GENESIS and electronic health record, beginning in September 2022.

Recommended Content:

Electronic Health Record: MHS GENESIS

MHS GENESIS is Coming to Keesler

Article Around MHS
9/14/2022
Information card displayed at Keesler Air Force Base

Keesler will transition to the Military Health System’s new electronic health record system, MHS GENESIS, on Sept. 24.

Recommended Content:

MHS GENESIS Toolkit | Electronic Health Record: MHS GENESIS | MHS GENESIS

Technology and Medicine: The Digital Age of Health Care

Article
8/26/2022
Photo of an afternoon panel of four people

Technology is transforming health care and incorporating new elements for providers in their practices.

Recommended Content:

Military Health System Transformation | Electronic Health Record: MHS GENESIS | Health Care Technology | Defense Health Information Technology Symposium

Department of Defense Streamlining Health Tech for Beneficiaries

Article
8/23/2022
People in an exhibit hall.

Advances in technology has vastly improved the accessibility to beneficiaries’ electronic health records.

Recommended Content:

Health Care Technology | Defense Health Information Technology Symposium

Theater Enterprise-Wide Logistics Systems (TEWLS)

Fact Sheet
8/12/2022

TEWLS consolidates numerous military logistics functions into a single application and database.

Recommended Content:

Health Care Technology | Solution Delivery Division

AHLTA 3.3

Fact Sheet
8/12/2022

AHLTA 3.3, a major component of the military’s electronic health record, is the primary clinical information system used by the military’s medical community to help generate, maintain, store and securely access data for 9.5 million beneficiaries.

Recommended Content:

Health Care Technology | Solution Delivery Division

Joint Medical Asset Repository (JMAR)

Fact Sheet
8/12/2022

JMAR provides 24/7 access to medical asset information for users, on any computer

Recommended Content:

Medical Logistics | Health Care Technology | Solution Delivery Division

WRNMMC first DOD facility to earn American College of Surgeons new quality verification status

Article Around MHS
8/5/2022
Military medical personnel performing surgery

The American College of Surgeons (ACS) has recognized Walter Reed National Military Medical Center (WRNMMC) as one of the first 25 hospitals verified through its inaugural Quality Verification Program (QVP). WRNMMC was the only Department of Defense facility achieving the ACS quality verification.

Recommended Content:

Quality & Safety of Health Care (for Health Care Professionals) | Clinical Quality Management | Ready Reliable Care

Robotically-Assisted Surgical Technology Expands Capabilities

Article Around MHS
8/1/2022
Military medical personnel uses robotics

Robotically-assisted surgery may sound like something from a futuristic science fiction movie to some, but it is actually a safe and increasingly common method shown to deliver better outcomes for patients than traditional surgery.

Recommended Content:

Health Care Technology | Research and Innovation

Maxwell Clinic Transitioning to the MHS GENESIS System Sept. 24

Article Around MHS
7/26/2022
MHS Genesis infographic

The 42nd Medical Group will begin transitioning to MHS GENESIS Sept. 24 patients can expect to see an increase in wait times and a reduction in available appointments for approximately 120 days as healthcare teams adapt their office and clinic practices to new, standardized workflows.

Recommended Content:

Electronic Health Record: MHS GENESIS | MHS GENESIS

U.S. Army Mobile Laboratory Earns International Accreditation for Air Monitoring

Article Around MHS
7/20/2022
Military personnel evaluate lab results

A U.S. Army civilian mobile expeditionary laboratory has earned International Standards Organization 17025 accreditation for air monitoring.

Recommended Content:

Health Care Technology | Environmental Exposures

DHA Program Supports Training Education of Future Medical Providers

Article
7/20/2022
Military personnel looking at display

The Clinical Investigations Program combines research and training to teach and develop the future clinicians of the Military Health System.

Recommended Content:

Health Readiness & Combat Support | Education & Training | Health Care Technology | Health Readiness & Combat Support

DHA Leads NATO's Historical Medical Interoperability Exercise

Article
7/15/2022
Officers watch a presentation in a room.

The Defense Health Agency collaborated with NATO and partner organizations for CWIX 2022 held in Poland, 6-24 June.

Recommended Content:

Health Care Technology | Global Health Engagement | Building Partner Capacity and Interoperability
<< < 1 2 3 4 5  ... > >> 
Showing results 1 - 15 Page 1 of 21
Refine your search
Last Updated: July 14, 2022

DHA Address: 7700 Arlington Boulevard | Suite 5101 | Falls Church, VA | 22042-5101

Some documents are presented in Portable Document Format (PDF). A PDF reader is required for viewing. Download a PDF Reader or learn more about PDFs.