Skip to main content

Military Health System

Test of Sitewide Banner

This is a test of the sitewide banner capability. In the case of an emergency, site visitors would be able to visit the news page for addition information.

DHA Deploys MHS GENESIS to More Hospitals & Clinics

Image of Military personnel at ribbon cutting ceremony. The director of the Tidewater Market, NMCP leadership and the MHS GENESIS team cut a ribbon officially marking the launch of the new Electronic Health Record System, MHS GENESIS, at NMCP and its clinics. (Credit: U.S. Navy MC2 Dylan Kinee, NMC Portsmouth)

MHS GENESIS, the Department of Defense's new electronic health record, is now in use at 75% of all military hospitals and clinics. 

Late last month, the Military Health System deployed MHS GENESIS to 10 more parent military medical treatment facilities (MTFs) across six states.

Throughout 2023, MHS GENESIS will complete deployment at stateside facilities and then move to installations in the European and Indo-Pacific regions.

These latest two waves – referred to as Wave DRUM and Wave PORTSMOUTH – span from New England down to the Tidewater Region of Virginia.

“Our Wave DRUM and Wave PORTSMOUTH transition to MHS GENESIS is a major step forward as we move into our final waves of MHS GENESIS deployment,” stated Air Force Brig. Gen. Norman West, director of staff for the DHA and MHS GENESIS functional lead.

“I am thoroughly impressed by the integration of the teams from the Program Executive Office for Defense Healthcare Management Systems, the Leidos Partnership for Defense Health, and the Defense Health Agency,” added Air Force Col. Thomas Cantilina, DHA chief health informatics officer, who has been on the ground for each MHS GENESIS Go-Live. Their joint precision has enabled each Go-Live to become a more seamless experience for system end users.


These deployments include hospitals and clinics that care for West Point cadets and Air Force fighter pilots alike.

Parent MTFs in Wave DRUM include:

Parent MTFs in Wave PORTSMOUTH include:

Military personnel at ribbon cutting ceremony
(From left to right) Maj. Walter Glasco, deputy commander for administration; Col. Evelyn Vento, deputy commander for clinical services; Col. Matthew Mapes, commander; Command Sgt. Maj. Joey Mendez, Soldier Recovery Unit senior enlisted leader; and Maj. Betty Moore, deputy commander for nursing, all with the U.S. Army Medical Department Activity, Fort Drum, N.Y., hold onto a ceremonial ribbon following a ribbon-cutting ceremony at the Guthrie Army Medical Home. (Credit: Paul Walter, U.S. Army MEDDAC executive officer)

Revenue Cycle

As is the case with any new technology adoption, it will take time for clinic staff to learn how to efficiently navigate this new system. This deployment will cause longer than routine wait times, lengthier patient consultation times, longer pharmacy wait times, and a reduction in available daily appointments.

“There are going to be challenges when implementing any system of this size and scope,” said Navy Capt. Shelley Perkins, director of Naval Medical Center Portsmouth in Virginia. “Fortunately, we’ve seen positive outcomes in the other markets where it’s been deployed, and we’re committed to resolving any issues patients or providers identify.”

The Military Health System recently launched new and enhanced business tools as part of the full suite of capabilities in MHS GENESIS. These new tools integrate clinical and business capabilities to provide a seamless patient experience.

The information pulled from Revenue Cycle will allow healthcare teams to better serve beneficiaries, shape hospital or clinic services to meet future needs, and help prevent any unexpected bills.

“The full suite of revenue cycle capabilities are key components advancing the Military Health System’s overall ability to manage resources and financially plan for future health care needs of our patients,” stated Farah Sarshar, MHS GENESIS business functional champion.

“Since the initial rollout of new and enhanced revenue cycle capabilities in April 2022, we have continued to improve the way we manage the business of health care to ensure the delivery of quality patient care is supported,” added Sarshar. “It is also important to highlight that revenue cycle capabilities impact the patient health care experience as well, enabling better collaboration and communication between patients and their health care provider team.”

Future Deployments

While Waves DRUM and PORTSMOUTH are the first MHS GENESIS deployments in 2023, they won’t be the last. Seven more waves are planned for the rest of the year completing a five-year operational deployment plan.  

“I’m incredibly proud and grateful for each of our MTF leaders for ensuring their teams were well prepared for the transition,” concluded West. “Additionally, I can’t brag enough about our MTF staff for their dedication to making this program a huge success, and continually providing on-the-ground insights on how we can make MHS GENESIS even better.”

You also may be interested in...

Find Answers to Your Health Care Questions through MHS GENESIS

U.S. Air Force Staff Sgt. Destani Alvarado, 81st Diagnostic and Therapeutics’ Squadron radiology noncommissioned officer in charge, and U.S. Air Force Staff Sgt. Michael Wallace, 81st MDTS radiology floor manager, examine patients records through the Military Health System GENESIS at the medical center, Keesler Air Force Base, Biloxi, Mississippi, on Jan. 6, 2023. MHS GENESIS features a health library where patients can find any information about their health. (U.S. Air Force Airman 1st Class Trenten Walters)

The MHS GENESIS health library gives patients the ability to search for almost anything they would like to know about their health.

MHS GENESIS Launches Across Meade Medical Department Activity

Article Around MHS
Pharmacy staff at Kimbrough Ambulatory Care Center receive on-site support from individuals identified as an MHS GENESIS “Super User” or individuals from previous launches who are help train staff during the transition to MHS GENESIS at Kimbrough, at Fort Meade, Maryland. (Photo: Michelle Gonzalez, Defense Health Agency)

The Fort Meade Medical Department Activity launches the MHS's new electronic health record, MHS GENESIS. As staff adjust to new technology and workflows, we're breaking down what you can expect during the transition into this new electronic health record platform.

Peer Experts Step Up to Support MHS GENESIS Transition at Walter Reed

Article Around MHS
Designated by the Defense Health Agency, the peer experts, or Pay-it-Forward team comprises military and civilian personnel throughout the Military Health System who have already gone through the MHS GENESIS transition.

Now that MHS GENESIS, the DOD's new electronic health record system, has been successfully implemented at Walter Reed National Military Medical, a dedicated group of peer experts is lending their support.

COVID-19 Registry Provides Pandemic Response Insights, Optimizes Patient Care

Navy Chief Navy Counselor Agnieszka Grzelczyk assigned to Navy Talent Acquisition Group Philadelphia received the COVID-19 vaccine at Naval Weapons Station Earle in March 2021.

The COVID-19 registry provides the capability to look at treatments and outcomes and is used in conjunction with other larger data sources, enabling improved clinical decision making and better patient outcomes.

COVID-19 Registry Provides Pandemic Response Insights, Optimizes Patient Care

COVID-19 Registry Provides Pandemic Response Insights, Optimizes Patient Care

Prior to the pandemic, the DOD began deploying MHS GENESIS, the new federal electronic health record, to improve health care outcomes for our service members, veterans, and their families. Critical enterprise needs quickly came to light to combat the impacts of the COVID-19 disease.

Walter Reed 'flips the switch' and Welcomes MHS GENESIS

Article Around MHS
Walter Reed National Military Medical Center (WRNMMC) leadership, MHS GENESIS team members, and staff cut the ribbon welcoming MHS GENESIS during a ribbon-cutting ceremony, March 25, 2023. (Photo By Rick McNamara)

MHS GENESIS, the Department of Defense’s new electronic health record, deployed at Walter Reed National Military Medical Center on March 25.

Pre-Go-live Events Prepare End Users for MHS GENESIS

Article Around MHS
The MHS Genesis Sign-on Fair was held at Walter Reed National Military Medical Center on Feb. 27. This event provided staff with the opportunity to log into their MHS GENESIS account to make sure their credentials have been set according their assigned roles, and training before the deadline. (Photo by Harvey A. Duze, Office of Command Communications – WRNMMC)

With 10 days left before Walter Reed National Military Medical Center transitions to MHS GENESIS, the Department of Defense’s new electronic health record system, providers and staff are participating in a series of MHS GENESIS pre-go-live events.

Federal EHR Patient Safety Outperforms Legacy, Per Industry Standards

U.S. Air Force Tech. Sgt. Anthony Iannicello, 8th Health Care Operations Squadron, pharmacy noncommissioned officer in charge, prepares to issue medication to a patient at Kunsan Air Base, Republic of Korea, on Oct. 13, 2022. (Credit: Senior Airman Shannon Braaten 8th Fighter Wing Public Affairs)

The single, common federal electronic health record (EHR) continues to enhance user outcomes and patient safety with results from industry-standard testing showing improvement over legacy systems for clinical decision support tools related to medication safety.

Fort Meade Medical Department Activity Prepares for New Electronic Health Record

Article Around MHS
Fort Meade Medical Department Activity will soon be transitioning to MHS GENESIS as its new electronic health record. (Graphic by U.S. Air Force Sen. Airman Jonathon Carnell, 60th Air Mobility Wing Public Affairs)

The Fort Meade Medical Department Activity is transitioning to the new electronic health record, MHS GENESIS, and it may come with temporary interruptions in health care services. Learn about the simple steps you can take now to make this transition as seamless as possible.

Defense Healthcare Management Systems Fiscal Year 2022 Annual Report


The Program Executive Office, Defense Healthcare Management Systems (PEO DHMS) was chartered to transform the delivery of healthcare and advance data sharing through a modernized electronic health record (EHR) for service members, Veterans, and their families. This Annual Report, "Reaching the Peak," highlights our many accomplishments and milestones in 2022.

DHA Director: Technology Helps to “Meet the Patients Where They Are”

DHA Director Lt. Gen. Telita Crosland speaking at a podium

DHA Director Lt. Gen. Crosland discussed her priorities and the burgeoning role of technology at DHA and within the wider MHS.

It's Final! Last MHS GENESIS Staff Q&A Ahead of Spring 2023 MHS GENESIS Transition

Article Around MHS
Military personnel in auditorium at Walter Reed National Military Medical Center

With less than two months before the transition to MHS GENESIS, the Walter Reed National Military Medical Center (WRNMMC) MHS GENESIS and Leidos Partnership Defense Health (LPDH) host the final MHS GENESIS Staff Q&A. See how the topics addressed will help providers and staff navigate MHS GENESIS more efficiently.

Catching Up With MHS GENESIS

Article Around MHS
Military medical personnel examining patients' records

Keesler's 81st Medical Group successfully passed the initial 90-day mark of the migration to the new MHS GENESIS. See how its standardization will help patients and providers navigate a more efficient communication experience.

Importance of Updating DEERS

Importance of Updating DEERS

The easiest way to access your medical records is through the MHS GENESIS Patient Portal. Update all your contact information on DEERS before logging into MHS GENESIS. If not, it can cause a delay or issue with claims, referrals, or delivery of home prescriptions. Learn more at

MHS GENESIS Video Connect Enhances Patient Support

Article Around MHS
Cheryl Hansen, a health educator at Naval Hospital Bremerton, at computer

In a region where travel is defined by navigating the geographically complicated waters of Puget Sound, the time and space from provider to patient can be daunting. Now, see what's happening at Naval Hospital Bremerton to bridge that distance and enhance beneficiary support.

Page 1 of 8 , showing items 1 - 15
First < 1 2 3 4 5  ... > Last 
Refine your search
Last Updated: February 16, 2023
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery