Download a PDF of the Ready Reliable Care Communications Toolkit
Ready Reliable Care is our coordinated effort to advance high reliability practices across the Military Health System (MHS). It draws upon the achievements of each of the service medical departments and the Defense Health Agency (DHA) to strengthen our culture of safety, grow our continuous process improvement efforts, maintain our leadership commitment, and foster patient centeredness.
Ready Reliable Care is a DHA strategic priority to drive better outcomes for patients, staff, and the enterprise.
This Ready Reliable Care Communications Toolkit provides resources to help you brief, educate, engage staff, and celebrate Ready Reliable Care across your team or facility. These resources include:
- Briefing materials
- Talking points
- Educational products
- Digital tools
- Visual resources
Click on the products listed below to view and download. Refer to the complete toolkit for full product descriptions and how to use them.
Materials for Senior Leaders and Champions
Use to communicate about Ready Reliable Care with staff
Download
Handouts and Flyers
Print these items as 8.5” (W) x 11” (H) flyers to distribute to staff and around facilities
Download
Key Messages and Talking Points
Use these materials to talk about Ready Reliable Care in meetings, briefings, and speeches
Download
Print-Ready Content
Print these items as 18” (W) x 24” (H) posters to hang in your facility
Download
Digital and Social Media Content
Use these graphics and messages on social media and other digital platforms
Download
Portable Content
See samples of promotional items such as badge cards and wallet cards
Download
Briefing Decks and Slides
Use these materials to brief Ready Reliable Care across your team or facility
Download
Additional Communication Resources
Use these Ready Reliable Care branding materials to support communications development
Download
High Reliability Accomplishments Resources
Use these materials to share achievements in advancing high reliability
Download
Videos
Watch these videos to learn what Ready Reliable Care is and what it means for the DHA
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Publication
6/10/2021
Provides detailed guidelines on the use of approved Ready Reliable Care graphic elements, including the logo, color palette, iconography, imagery, tagline language, and typography to promote a consistent visual theme across the Ready Reliable Care effort.
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
Publication
6/10/2021
Suggested social media message: MHS staff never settle for the status quo. We actively look for ways to make our daily practices safer and more efficient, to ensure the best possible care for our patients and each other. Learn more about our commitment to #ReadyReliableCare [health.mil/ReadyReliableCare]
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
Publication
6/7/2021
Describes the purpose, mission, and scope of Ready Reliable Care, as well as its associated domains of change and principles. Features an abridged timeline of MHS achievements in access to care, patient safety, quality of care, transparency, and patient and provider experience.
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
Publication
6/7/2021
Introduces the MHS Clinical Communities and their role in driving continuous process improvement across the MHS. Illustrates how communities identify, shape, and spread innovative solutions, and showcases several MHS Clinical Community initiatives.
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
Publication
6/7/2021
Shows how the Ready Reliable Care principles can be applied in the daily work of all MHS personnel, including those supporting logistics, facilities and operations, IT, human resources, management, research and development, as well as training and education.
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
Publication
6/7/2021
Provides a snapshot of key milestones the MHS achieved along its journey to advance high reliability. Highlights significant advancements since the MHS Review across access to care, patient safety, quality of care, transparency, and patient and provider experience.
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
Publication
6/7/2021
Reinforces Ready Reliable Care messaging from champions and MHS leaders to their colleagues and staff. Provides a comprehensive list of high reliability talking points, organized by several communication scenarios, for leaders to use in their everyday correspondence.
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Ready Reliable Care Communications Toolkit | Ready Reliable Care
Publication
6/7/2021
Outlines how MHS-wide adoption of Ready Reliable Care supports all components of the Quadruple Aim, including patients, staff, and Congress valuing the MHS; driving readiness; and streamlining military medicine.
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Ready Reliable Care | Ready Reliable Care Communications Toolkit
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